Task 1: Describe the purpose and nature of counselling The function of personal counselling is to help people to resolve problem areas in their life. Counselling provides an opportunity for the person to explore the difficult feelings, thoughts and behaviours that have blocked the way to satisfying relationships, personal happiness. The purpose of counselling is to help clients achieve their personal goals, and gain greater insight into their lives.
One hopes that by the end of this process one will be more satisfied with his or her life. Counselling is not a process where the counsellor tells the client what he or she should do or decides choices for the client to make. Rather it is an opportunity for the client to come to a greater understanding of the person that he or she is with the help of the counsellor. Counselling is to assist individuals through a helping relationship to make changes and adjustments in their lives to alleviate stress and reduce unrest.
To create and discover choices those are available to counsellor in order to eliminate negative responses from challenging situations. The client relationship with their counsellor is confidential. No information concerning the client will be released without their consent. Counselling does not provide instant answers. The frequency of the person visits will be determined by the client and their counsellor. Living in the modern world, surrounded by confusion and at times apparent chaos, we are all often exposed to difficulties and challenging situation.
We all encounter problems such as relationship difficulties, work demands, financial obligations, unemployment, divorce or other pressures we may face on a daily basis. Task 2 : List 4 organisations that provide counselling The British Association for Counselling and Psychotherapy The Cancer Counselling Trust Tavistock Centre for Couple Relationships Relationship Counselling for London Childline Task 3 : Describe at least two workplace situations where counselling can be effective When the employee shows signs of declining performance, being stressed in office-hours, bad decision-making etc. In such situations, counselling is one of the best ways to deal with them. It should cover all the aspects related to the employee performance like the targets, employee’s responsibilities, problems faced, and inter-personal relationships at the workplace. •When the employee is being bullied emotionally by his colleague or manager. Being bullied is upsetting, stressful and likely to impact negatively on the person’s self image and work performance.
Counselling can be effective in this situation. •When colleagues cannot work together, they are always arguing during the work hours, there is always a conflict or bad inter personal relations with superiors, this can badly effect the work environment and performance. It can also affect other colleagues in their work. Counselling in this situation can be effective. Task 4: When and where could a counsellor help •When people experiencing feelings of distress, worry, confusion, or despair, including those which may lead to suicide.
Experiencing difficulties with sleeping, restlessness or bad dreams, relationship difficulties, when people cannot see how can cope any longer, when the past seems to haunt or control and hold the person back, when life seems out of control, and want to change but can’t, low self esteem. you are feeling overwhelmed or depressed •you need someone to listen to you and help you work out what’s most important •an issue or situation is seriously affecting your day-to-day life •you can’t make important decisions and are not sure what to do next.
Individual councelling, group therapy, online and telephone counselling, Task 5 : Describe 3 types of counselling roles 1, Confidentiality, keeping trust: In normal circumstances nothing the client says goes beyond the counselling room unless the client want it to. This offers a basis for the trust between the client and the counsellor, what is necessary if the client is to feel that it is safe to talk about very private and sensitive aspects of his/her life. Counselling is based on trust and honesty where the counsellor offers to client unconditional respect and regard without being judgemental.
Working in a confidential setting, counselors listen attentively to their clients and offer them the time, empathy and respect they need to express their own feelings, and perhaps understand themselves from a different perspective, thereby reducing their confusion and enabling them to make changes in their life if they decide to do so. 2, Responsibilities to all clients: Counsellors take all reasonable steps to avoid harm to their clients as a result of the counselling process, they faced with situations which extend the boundary of their competence seek supervision and consider referral to other professionals.
In the event of harm resulting from counselling, counsellors take responsibility for restitution. Professional indemnity should be considered. They are responsible for setting and maintaining professional boundaries within the counselling relation. 3, maintaining competent practice: Practitioners are responsible for ensuring that they have training in the use of counselling skills and that this training is appropriate and sufficient for the counselling work they undertake. They are responsible for working within the limits of their competence.
Both practitioners and the organisations for whom they work have a responsibility for monitoring and developing the practitioner’s competence in their work. Task 6 : List 6 symptoms of stress and explain the main cause for each 1, Concentration and memory problems: The main cause is depression and anxiety they are breaking the concentration on the things that are important. 2, Anxiety or panic attack: Main cause can be worrying about something too much, for example can be health, work, children, family etc…mental and physical mechanisms that allows a person to respond to a threat, tends to be triggered unnecessarily, when there is no danger. , Feeling tired, irritable, angry or easily upset: They are emotional distress and can sometimes be brought on by stressful life, events such as the loss of a loved one, problems on the job or at home, medical illnesses, or a problem with a relationship. Even positive life events, such as a job promotion, the birth of a child, or getting married, can cause distress and mood changes. Also depression can cause these symptoms. 4, Difficulty falling asleep: Worrying about something, cannot stop think, trauma can cause this symptom, 5, Increase in smoking: When people in stress cigarettes can help them to reduce stress and help people relax.
Smoking is calming and relaxing, and secondly, it helps smokers concentrate and think clearly. Cigarettes take the stress out of life (relaxation) and help relive tension and stress. The benefits of smoking are to help smokers calm down and reduce anxiety and stress. Therefore who is in stress will smoke more. 6, Alcohol consumption: people drink as a means of coping with economic stress, job stress, and marital problems, individual believes that alcohol will help to reduce the stress, while a drink after work or with dinner can be pleasurable and safe and is common place, people with excessive or chronic stress often drink to excess.
Task 7: What is remote contact counselling? Describe at least 4 forms of remote contact counselling to explain your answer In counselling, non-verbal communication such as making physical contacts is an effective skill of role playing. In remote counselling via videophones, spacing and physical contacts cannot be used, and communication must be made only with expressions and words. Remote counselling can provide effects similar to those by physical contacts in face-to-face counselling.
Fast and inexpensive information communication networks have enabled diverse remote services to be provided, remote counselling services for the elderly, caretakers, and other people who have difficulty visiting counsellors. Time-saving for both clients and service providers and will enable many people to have accesses to specialists. •Telephone counseling: In times of pain and distress many people find they are able to talk more freely over the telephone than face to face.
Phone-based counseling/support can be experienced by some as a way of accessing help that feels less daunting, embarrassing or uncomfortable than meeting with a counsellor in a consulting room. And on those really difficult days you don’t need to get ready to face people…….. Telephone Counselling and Support saves you time and money •On-line counseling: With an Online Counsellor there is no feeling awkward about meeting a stranger and the whole process can be done in familiar surroundings. Online counselling is affordable, accessible, anonymous, and available 24 hours a day, 7 days a week from the privacy of your own home.
Avoid the uncomfortable feeling of running into a familiar face on the way in or out of a clinic. Since individuals never have to leave the comfort of their home to meet with their counsellor, their anonymity and privacy is completely secured. Online counselling gives people access to live professional counsellors anytime of the day or night, no matter what part of the world they live in. •Video counseling: Video counselling is online counselling where client and counsellor use a webcam to communicate. As such, they will be able to see and hear each other. This counselling type comes closest to a face to face counselling xperience. Since it is over the internet, counsellor and client do not need to be in the same town or even country. This means increased access to a counsellor. Counsellor and client work together to help the client resolve problems, as they would do with face to face counselling. •SMS text counseling: SMS Counselling is text-based mobile phone communication with qualified practitioners to help people (mostly younger people) get through difficult issues without having to travel. People can gain access to a counsellor immediately, especially if they are housebound or do not have access to face to face or online counselling.
Task 8: Describe their advantages and disadvantages •Telephone counselling: Advantages: Telephone counselling gives a greater sense of anonymity It has no geographical boundaries It eliminates the need to make special childcare arrangements Telephone counselling is time efficient It is ideal for people for whose (public) travel needs are ill-catered for It is potentially an effective way to access counselling Disadvantages: Telephone counselling will not be appropriate for all clients in all situations. The service is not suitable for those who are suicidal or those who are under the age of consent (under eighteen).
In addition, telephone counselling may not be appropriate for people with certain disabilities, for example, persons with hearing difficulties or those with special needs, people with psychoses, severe personality disorders and people with drug and alcohol addictions. Lack of visual communication may be a limitation for some clients and counsellors, but not necessarily for everyone. •SMS text counselling: Advantages: It saves time and money Helps improves relationships Accessible support for all ages Simply text a dedicated number and start talking
Disadvantages: It may feel strange to work without visual cues and client may find it hard to communicate exactly what they are feeling. In face-to-face relationships counsellors gain information from facial expressions, voice tone, body language, even the clothes people are wearing. Misunderstandings may arise more easily without verbal cues and client will need to be able to write openly about this to the counsellor and to seek clarification as soon as possible if this seems to have occurred. Sometimes technological problems may arise and there may be a delay in response.
I think absolute confidentiality of the written material cannot be guaranteed. •Online counselling: Advantages: Can use the counselling service any time, without leaving the comfort of client own home It’s extremely convenient since most of the people do not have the time to commit to a pre-scheduled personal face-to-face session. much less expensive than seeing a therapist face-to-face. online anonymity comfortable and useful, this anonymous approach has a powerful impact, because people are sometimes more willing to disclose their private and personal information, which is a vital element for any successful counseling.
Disadvantages: Therapists cannot respond to crisis situations. Online counselling is not appropriate for people with complicated or detailed problems. The scope of the help provided can be limited. In most cases, therapists cannot see facial expression, vocal signals, or body language. The counsellor can’t see the client, or see their reactions to what they are saying. This means that there may be important cues that are missed. Online counselling is not appropriate for all issues. Although councellor do their best to protect client confidentiality, it cannot be guaranteed on the internet. Video counselling: Advantages: No need to drive to counsellor, for many potential clients this is important because of time or distance problems. The most private and intimate counselling, discussing personal problems can be difficult and some people experience embarrassment. Video counselling retains the comfort and safety of people home and office with the ability to see, hear, and talk to counsellor just as if they were in their office. Disadvantages: Client confidentiality cannot be guaranteed on the internet Internet connections can be unreliable.
So, if the client is in the middle of explaining a very emotional situation and the internet connection drops off, it will not only disrupt the flow of the counseling session, but could leave the client feeling hurt and vulnerable if they cannot retrieve the connection. Task 9: Explain what is meant by the term “care of self” It meant self-care is highly important activity performed by any professional, particularly those involved in health care. This practice aims to ensure that both mental and physical health of the professional has to be in good shape. Essentially, counsellors have a clear responsibility, its their clients.
If a counsellor is not mentally and physically healthy, his/her ability to provide support to clients is limited. Practitioners have to ensure the daily work stress does not result any harm on them. If there are challenges at work, they should talk with somebody (anybody) immediately after, and may result in problematic issues not manifesting within the body and causing frustration, anger, hurt, and even illness. If the practitioner has concerns of his/her health or well being than should seek counselling or therapy and other opportunities for personal development as required.