Diversity Effects Communication Justin Moody University Of Phoenix Introduction Throughout this course we have learned about many different types of communication and the way they affect our lives, as well as how diversity effects communication. The following questions are posed and answered in order to sum up some of the things we have learned throughout the course. What is cultural diversity? Why is an appreciation of diversity important in communication? Cultural diversity, as defined by Wikipedia, is “… the variety of human societies or cultures in a specific region, or in the world as a whole. During this course we have used this definition in regards to its presence in communication within an organization or team, and how it affects it as such. When communicating, it is important to be aware of the cultural diversity of your group and how you respect it as such. Cultural diversity can be a valuable asset to a group or organization; however, when not respected properly, it can cause a major rift between team members. By using the diversity of your group to obtain data and ideas from the different types (diversities) of people in the group, you are successfully doing a small in-house case study.
You are collecting data from different types of people with different upbringings, all with different opinions and data. In business, this is very important. On the other hand, if you fail to respect the diversity of your group, you will most likely not be favored by the rest of your group, and more time will be spent on conflict resolution that completing the overall goal of the group. How would you describe your cultural background? How do your values affect the way you communicate with others and the way they communicate with you?
Growing up, my father was in the military. I usually lived on a military base, and the schools I attended were attended by a large amount of other military children. This gave me the lucky opportunity to be constantly exposed to many different diverse cultures at a young age, which I feel has made me more tolerant than others I meet who did not grow up the same. Also, my father being military, I was taught to respect my elders and always answer “yes, ma’am,” or “no, sir. ” This stuck with me throughout my entire life, and I have often had the same respect returned to me.
I feel that this is a nice trade-off in communication: if you communicate with others respectfully, others will communicate respectfully with you. How do gender differences affect communication? Men and women naturally communicate differently. According to Kelley (1996), men and women have different communicational styles, but both are equally valid. Keeping this in mind, you should display any type of prejudice towards someone because of their gender when communicating them. You should show respect and communicate with them effectively, regardless of their gender.
Doing otherwise can cause conflicts which will hinder the relationship and the productivity of a group. Describe three barriers to bridging differences. What strategies may you use to overcome them? a) Difference of opinion – In any group, there are bound to be differences of opinion. While those that are not very adept in communication may find these too difficult to dispose of without an argument, an adept communicator will use these different opinions to find an opinion that will be suitable for everyone. b) Cultural differences – Cultural differences may play a role in many ways.
One may feel that an idea does not suit their culture, or favors another culture over their own. Good conflict resolution strategies should be employed to find an even ground in these situations that everyone can agree with. Communicating honestly and respectfully with one another is the key in these matters. c. Gender differences – One must remember that men and women are equal, and they should be treated as such. You should always remember to treat everyone with respect, regardless of whether they are male or female. Identify three advantages and three challenges of working in a multicultural team.
One challenge when working with a multicultural team is respecting the schedule of your teammates. Certain people will need certain time off for their own private reasons, whether it be family or religion. Another challenge is keeping everyone civil: everyone should respect each others differences, just as they’d like their own differences respected. Also challenging is coming to an agreement on important decisions. Again, everyone should respect each other’s opinions, and use their different knowledge to come up with an answer that works for everyone.
An advantage of a multicultural team is that you have a wide range of input. Without seeking out-of-office input, a multicultural team can provide input from different angles that you would not get from a team of people who are all similar. Another advantage is that of attention to detail: while one type of person may not see something wrong with a project, another may find it because they are more aware of it due to their different cultural upbringings. Also an advantage is the ability to show your project as coming from a multicultural group.
When the end-user sees that it comes from a multicultural group, it shows that a broader perspective was analyzed when creating the product. Does diversity affect ethical decisions? Explain your answer. Diversity does not only affect ethical decisions, it plays a large part in the decision as a whole. When making nearly any decision that will affect anyone other than yourself, you must decide if the decision will be ethically diverse. For instance, if you were a world leader and you were about to make a speech which discussed a large-scale change in a law of your country, you would want to be sure to be as diversity-friendly as possible.
You have to find the balance where you can try to make sure that you are not offending people, as this is highly unethical, especially when diversities such as nationality come into play. References Cultural diversity. (2010, June 4). In Wikipedia, The Free Encyclopedia. Retrieved June 3, 2010, from http://en. wikipedia. org/w/index. php? title=Cultural_diversity=365977760 Kelley, R. H. (1996). Communication between men and women in the context of the Christian community. The Council On Biblical Manhood and Womanhood. Retrieved from https://www. cbmw. org/Resources/Articles/Communication-between-Men-and-Women