Touch ‘n Go Sdn Bhd applied the Electronic Payment System ( EPS ) in the concern. Touch ‘n Go Sdn Bhd provides a made of payment via a postpaid e-payment smart card called the Touch ’n Go card. The Touch ‘n Go card is an electronic bag that used to pay for toll use at all main roads in Malaysia. Touch ‘n Go Sdn Bhd uses contactless smartcard engineering. The recognition card-sized Touch ‘n Go smart card is made of plastic with Philips’MIFARE micro chip engineering ( which is locally developed harmonizing to Mifare criterion, the industry criterion for contactless smartcards ) embedded in it. Mifare is the international de facto criterion for contactless smartcard.
A standard card can be purchased at the monetary value of RM20. It consists of RM10 sedimentation value and RM10 use sum. The cards may be reloaded from 10 denominations runing from RM10, RM20, RM50, RM100, RM150, RM200, RM250, RM300, RM400 and RM500. The minimal reload value for a recognition card issued in Malaysia is RM100. The Touch ‘n Go Card can be reload in hard currency counters, hard currency drive-through counters, recognition card counters and car Teller machines.
The Touch ‘n Go card is a card in which the bit communicates with the card reader through an initiation engineering called wireless frequence designation ( RFID ) engineering ( at information rates of 106 to 848 kbit/s ) . In cases, there is no demand to subscribe a reception, input a personal designation figure ( PIN ) or manus the card to the teller. This expedites the dealing for both the consumer and concern. The card requires merely close propinquity to an aerial to finish a dealing.
Touch ‘n Go makes the electronic toll payment will be able to utilize the smart card without utilizing hard currency. Touch ‘n Go card can be used for designation, hallmark utilizing symmetric key cryptanalysis, informations storage and processing. Touch ‘n Go card was embedded incorporate circuits that can treat and hive away informations, and communicate with a terminal via wireless moving ridges. Information contain in this card can be read and written via magnetic initiation utilizing specified wireless frequence and smartcard package. It is contains a security system with tamper-resistant belongingss and is capable of supplying security services. Asset managed by manner of a cardinal disposal system which interchanges information and constellation scenes with the card through the security system. The latter includes card hotlisting, updates for application informations. Card information is transferred via wireless moving ridges to the cardinal disposal system through card reading devices, such as card readers.
Each clip the users use the Touch ‘n Go card, the electronic card reader will subtract the exact menu from the value stored inside the card. Users can top-up or recharge the card with a pre-defined sum to go on utilizing it. The card users merely “touch” the card on the card reader. The card users may utilize either side of the card. Then the system will breathe a “beep” sound to bespeak that the dealing is successful. The automatic lane barrier or flap gate will open and the card users may go on with their journey.
Touch ‘n Go card is non merely for toll menu but besides parking services, public conveyance, subject park and cashless payment at retail mercantile establishments. Touch ‘n Go can be used in full main roads stretches in Malaysia with the familiar TnG mark marked on the route. The system was introduced on toll menu aggregation alternatively of manual ticket.
There are two systems that finding the toll menu. Due to highways with legion junctions or intersections functioning short distance trips, most of the Malaysia’s main roads use unfastened system toll aggregation. For toll menu aggregation on unfastened system, the card users merely have to touch the card at the reader at TnG lanes counter at certain toll place and delay for “beep” sound. Toll menus charged are fixed irrespective the distance travelled. Fare will be deducted and card balance will be displayed at the Toll Fare Indicator/Reader. Whereas, for the toll menu aggregation on closed system, the card users “touch in” card at the reader upon entry and “touch out” card at the reader once more upon issue. Wait for ‘beep’ sound. Card users should ever utilize the same card. A maximal menu and / or surcharge will be imposed if users do non ‘Touch IN’ and ‘Touch OUT’ utilizing the same card or take theodolite ticket upon entry and utilize the Touch ‘n Go card to pay upon issue. Toll menus are charged based on the distance between the entry place and the issue place. Fare will be deducted and card balance will be displayed at the Toll Fare Indicator. The card users have to do certain the sum balance is more than RM20 before come ining the toll place. Those less than RM20 are required to exceed it up either at the offices or at TAMBAH NILAI lanes, otherwise it will non be able to come in the main road.
The Touch ‘n Go card has a higher degree of security and protection than traditional cards. It utilizes engineering that brings more security to the cardholder by doing it about impossible to plane the card information. The cards use microprocessor french friess that decipher the information and utilize the CPU of the bit to look into and authenticate the messages – all of which are encrypted. Each dealing is alone and digitally signed, which prevents duplicate and information larceny. Card games that require the highest degree of security usage contactless engineering based on the international criterion ISO/IEC 14443.
All informations captured by the Electronic Payment System ( EPS ) could be accessed by different degrees of direction via cyberspace and intranet installations. Electronic Payment System ( EPS ) will automatically bring forth statistic of the payment consequences in sum and expose them in several graph formats. Besides that, Electronic Payment System ( EPS ) besides assists direction in supervising payment for registered Touch ‘n Go card users more expeditiously. Registered card users can log into their e-statement history with their usage name and watchword to see their dealing record or to supervise card usage online via Touch ‘n Go website at www.touchngo.com.my. The e-statement provides records such as day of the month, clip, point-of-usage ( entry and issue ) , fare sum and reload information. It provides dealing records that took topographic point 48 hours ago and keeps dealing history for the last 90 yearss. E-statement service is free-of-charge.
The results of the Electronic Payment System ( EPS ) are the informations for card user payment is automatically captured, analyzed and the consequences are reported in statistical format and several graphs are displayed online or on the web. All the information that have been analyzed could be stored in a cardinal database for future analysis of its efficiency and velocity of processing.
Electronic Payment System ( EPS ) is based on direction and entree control. It is controlled by computing machine and is being implemented with microprocessor. Each activity can be controlled by mentioning to the activity, record done by each person and all the records are saved in a database. All informations stored can be accessed, updated, analyzed and deleted as needed.
The Electronic Payment System ( EPS ) is designed to accommodate with current engineering demands. All information that is touched with Touch ‘n Go card will be recorded and user individuality will be identified for registered card users. When a card user uses Touch ‘n Go card and “touch” at toll terminus, so the card user’s information of the payment is automatically captured and stored in single database so as the study will automatically be generated. By utilizing this application, direction merely merely clicks or selects one button, all the information about the payment appears on screen proctor. Electronic Payment System ( EPS ) has different entree degree for different degrees of direction.
Gross saless section in Touch ‘n Go company can utilize Electronic Payment System ( EPS ) to track out the types of vehicle that use the Touch ‘n Go card for toll and peculiar toll place gross revenues. Accounting section can track back the payment sum by utilizing the system. IT section maintain, proctor and command the Electronic Payment System ( EPS ) as the system was operated 7 yearss a hebdomad and 24 hours a twenty-four hours. Customer Service section can work out jobs such as customer’s ailment and customer’s petition by utilizing the system to track all the information required.
The maps of Electronic Payment System ( EPS ) are runing, executing and entering the day-to-day everyday dealing necessary to carry on the concern. Operational employees can command machine and securities trading. Electronic Payment System ( EPS ) provide lower director with studies based on informations obtained. So that, the lower director can makes the operational/structured determination. Electronic Payment System ( EPS ) that provide informations analysis and stuff to analyse for the solutions to help top direction in determination devising.
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Touch ‘n Go Sdn Bhd later applied Automatic Payment System ( APS ) . SmartTAG is a non-stop electronic toll aggregation. It can reassign the informations or information to the Gross saless Department to find gross revenues and besides can reassign to the Account Department to enter the gross. It is besides can help Finance Department to measure the gross revenues turnover. Built on a non-stop Electronic Toll Collection ( ETC ) doctrine, SmartTAG incorporated infrared communicating that communicated with infrared transceivers mounted at the ceilings of toll place to let vehicle drivers to drive through SmartTAG dedicated lanes and pay toll without halting. It is designed to treat up to 1,200 vehicles per hr. Therefore, IT Department needed to do certain the infrared transceivers is in a good status.
An extension of Touch ‘n Go is SmartTAG or TAG on board unit, which allows users to infix the card into a reader device installed in the vehicle for to the full automatic/non-stop payment at toll place. Payment is made automatically as the toll charge is deducted from the value stored in the Touch ‘n Go card.
SmartTAG is the Malay acronym for “Sistem Pembayaran Automatik Rangkaian Tol” or literally means Automatic Payment System For Toll Network. It is a vehicle on-broad unit that works in combination with the Touch ‘n Go card to let user to pay toll with drive-through convenience. Besides that, it is a battery-operated electronic device that receives and transmits the information between the Touch ‘n Go card and the tolling system at toll place utilizing infrared as its communicating medium. There will be a bleep sound which will indicates the battery is low in power and this will do client easier to alter the battery. The SmartTAG is a ready to hand device with a LCD screen that can look into the balance on the Touch ‘n Go card by infixing the card and imperativeness the ruddy button near to the LCD screen. The SmartTAG monetary value is RM120 per unit excepting Touch ‘n Go card. The SmartTAG can be purchased at the Touch ‘n Go selected topographic points.
The SmartTAG uses infrared light engineering to pass on between Touch ‘n Go device and toll barrier seamlessly. The operational employees need to procure the toll barrier on a regular basis so that the directors can do sound determination. SmartTAG transmits information between the Touch ‘n Go card and the toll system via infrared at the dedicated lane. The system can observe a vehicle every bit fast as 40 msecs and vehicle throughput is 4 times faster than hard currency lane. There are no communicating intervention between lanes and no miss-identification of follow-on vehicles. Infrared does non interfere with the wireless frequence like handphone and auto wireless and not risky and eco friendly.