Abstract Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. “Events at work have real emotional impact on participants. The consequences of emotional states in the workplace both behavioral and attitudinal have substantial significance for individuals, groups, and society” Emotions are normally associated with specific events or occurrences. They are intense enough to disrupt though processes.
Moods are more generalized feelings or state of mind that are not typically identified with a particular stimulus. They may substantially not interrupt the ongoing thought process. But it is likely that at times emotions and mood of person may be misunderstood. Introduction Definition of Emotions: A mental state that arises spontaneously rather than through conscious effort and is often accompanied by physiological changes; a feeling: the emotions of joy, sorrow, reverence, hate, and love.
My project work is based on “How Emotions in an Organisation affects the productivity of an organization and how they help an Organisation attain its objectives and goals or digress and deviate its organizational goals as these set goals have to be achieved by its people who consist of its own employers and employees; the important assets of any organization are its people. It is important to note that people fail to accept that emotions influence the organisational process and that emotion plays an important role not only in the existence but also in the development of an organisation. Emotions in Organization
Organizations are essentially made up of living being usually. Yet they fail to realize that employees are not machines but human beings who basically are emotional. Thus humans beings are the most emotional of animals and it is not surprising that people are emotional at work. The emotions they experience at work could be anger at co workers and superiors, falling in love at workplace, jealous of their co – workers, afraid of a team bully, feeling of contentment by being successful in work, excitement over a new project etc. Therefore workplace is just as emotional as any other places in our lives.
There are positive and negative emotions at workplace. A workplace is glorified as ideal place where calm and rationality reign; leaving no room for emotions. But that’s too much a fantasy for state of body and mind to exist in. The notion that whatever happens in the personal life should not affect professional life is irrelevant because one cannot completely disassociate with whatever is going on in his / her personal life. The ups and downs employer or employees face in their personal life occupies their mind in some small or big way, even when they are at work.
This creates emotional turmoil between personal and professional life, which in turn, leads to individual ineffectiveness and in long run organisational ineffectiveness. Types of Emotions: a) Universal Emotions 1. Happiness 2. Surprise 3. Fear 4. Sadness 5. Anger 6. Disgust These can be felt and /or displayed be it positive or negative in nature. b) Workplace Emotions These are no different from universal emotions. However these depend on the following factors 1. Intensity of emotion – refer to as the overall feeling of an emotion ie `How intense was your emotional reaction to situation S? . frequency and duration- this rate of occurrence of an emotion and the length of time it stays within the person. 3. gender and emotions-Work emotions in male and female varies at workplace 4. emotionless people – there are some kind of people who donot react emotionally under any situation and have a an impassive outlook and cold attitude. Nature of Organizational Emotions This can be positive and negative emotions: Positive Emotions: Employee positive emotion and favorable outcomes at the workplace. Positive emotions express an attempt or an intention to Include.
Taking the whole into consideration. Working on learning more viewpoints, interacting more with others, enjoying making things better. Positive emotions at work such as high achievement and excitement have “desirable effect independent of a person’s relationships with others, including greater task activity, persistence and enhanced cognitive function. ” Positive emotions like joy and humor help people “get the big picture,” virtually … Light Humor in the Workplace Is a Good Thing. Positive emotions are fueled by an underlying desire for enjoyment and unity. Negative Emotions:
Negative emotions express an attempt or intention to exclude strengthening one’s own position at the expense of others. Negative emotions are fueled by an underlying fear of the unknown, a fear of the actions of others, and a need to control them or stop them to avoid being harmed. Negative emotions such as Frustration; Confusion; Isolation can sap your energy and undermine your effectiveness. In the negative emotional state, you find the lack of desire to do anything. The mind is filled with thoughts of fear, doubts and insecurities. Your body experiences fatigue, tightness and muscle tension.