Technology is the application of scientific knowledge for practical purposes, especially in particular area such as engineering, medical, government, hospitality and more. in other words technology are an application of knowledge to the practical aims of human life or to changing and manipulating the human environment. Technology includes the use of materials, tools, techniques, and sources of power to make life easier or more pleasant and work more productive. Technology now days have played a big part in humankind’s life.
The more we are oming to the end of time, the more complex the technology gets. Nowadays, technology is important not to Just at certain age but also they have win a place in the youngster’s heart. Even now paren’t needs to buy their three years old child an iPad or anything technology devices. The ppercentage of children age three to fifteen use more technology than adult does. Technology now days are important because it will increase our standard of living, furthermore technology has brought advancement in agriculture, engineering and architecture sector.
Other than that, the medical, tourism, education, entertainment ector also has increased due to the rising technology in our country compared to the 90th century, the technology in Malaysia has grown a little by little in many sector such as the education sector, government, medical sector, hospitality sector and many more. as we trying keep up with the country that have developed faster than us like, the United State of America, the Great Britain, Germany, and all the first class countries. Technology plays an important role in the hospitality and tourism sector.
Both customer and business can benefits from advances in communication, reservation and guest service system. Technology allows continuous communication and streamlines the guest experience, from reservation to checkout. As the research that has been made by the developer, the old system using manual Torm Tor user to register ana 000K tne notel room. I ne data 0T guest InTormatlon are saved in many files. If the same guest want to stay at another time in the hotel, it will become hard for the staff of the hotel to find information that have been saved before because of many files were there.
Besides that, the old system can be conclude as not systematic. It is because of using more space to place the cabinets or helves to store the data that have been needed from the guest. While using the new and improved system, company doesn’t have the need to use many paper or plastic files to save and keep the information of the guest. Data Just need to be save in the system’s database. Using the new system also makes it easy for company to avoid clash booking on the same room with another guest.
It can also save time for the guest in which they do not need to fill any registration from and saving costs for the company as no paper used in term to fulfill the requirement form. The system that developer wants to develop is about Walk-in hotel reservation ystem which is name as GoldReservation. net. GoldReservation. net is one of the systems which will be developed especially to increase pproduactivity, work efficiently and arrange data requirement and management in smart order. It is also is the one of the system that offers modern of management styles to the guest and staff. . 2 PROBLEM STATEMENT Before the system is developed, our company used manual system in which all details about guest of the hotel, the hotel staff, and payment are kept on specifies Tiles, eltner It Is Keep In normal Tile In tne computer or Keep In tne paper 0T plastic iles and kept and arranged onto cabinets and shelves. We found that the system was not efficient and need to be improved and upgrade. So that, we intend to build and develop GoldReservation. net which the system can store data in one computer as a standalone system.
These are some limitation about the old system we had used before:- 1. 2. 1 Time Using the manual system, guest will go the counter to make registration and book rooms for their staying. They must fulfill the registration form to book the hotel room. This can take many times in term of going to counter and fill the requirement needed. 1. 2. 2 cost Besides that, using the old manual system also tend to use a lot of paper to record the reservation details, staff profile, payment, and many more. Furthermore we need to store it as reference at secure place from uncertain difficulties. . 2. 3 Efficiency Slightly difficult to update, modify and delete the data rather than using database system. With the new system, it is easy to remove, add, or delete any data that we want to change. 1. 3 PROJECT AND SYSTEM OBJECTIVE We want to create an offline system for the staff of the hotel to make reservation for guest who comes to our hotel. Here are some of the objectives of this offline eservation system. 1. 3. 1 This system is creates to facilitates our staff into making reservation for the guest who come to our hotel.
This system not only for room reservation but it can dividing the staff according to the guests. Each guest will be receiving their own hotel staff or chaperon to guide their vacation or business while they are staying in the Royal Gold Hotel. 1. 3. 2 Besides that, it is convenient for the staffs because the system help them on the working schedule. The staffs schedule will be given by the department of each staff represent like the department of room service will divide their staff according he room reserved in the hotel.
With this system, it will make all staff happy because no more mix up schedule between all the staff. Furthermore, this system can create a good relationship between the guest 1 . 3. 3 and our staff as they have interacted with each other’s upon the guest staying. It can create a friendly environment in the hotel and make the Royal Gold Hotel the Trlenallest oe n Asla ana acn n Otel’S o 1. 4 PROJECT SCOPE Hotel room reservation system is a system that had been developed to make easy practice for the staff and guest. This system is focus and built for hotel management on guest staying.
Now days, people often reserve hotel room for their stay for their vacation and even for Jobs travelling, but they don’t have enough knowledge and resources to develop the system. With this system, they can manage the reservation of hotels rooms like booking of the rooms, time of staying, and how many person can stay in one certain room and to have no redundancy on two guest booked one same room. 1. 4. 1 Registration and Booking The guest will be needed to go to the counter for booking and registration for the stay.
With this new system, guest will no need to fill up any form, as the staff will fill a isual form in the computer while guest only need to give their identity card upon registration and booking. 1. 4. 2 Staff Work Schedule and Task There will no need for the staff to have a load of work as the new system will help them placed in their workstation and task. The new system provide work given to staff as a guest come and reserve a room, the guest will be given at least 4 staff form each department to help them through their staying in the hotel. . 4. 3 Payment and Receipt The only paper used for the receipt as the guest checking out, staff on the reception rea will print a receipt as the guest is making payment for their staying 1. 5 METHODOLOGY System development life-cycle (SDLC) is a conceptual model used in project management that describe the stages involved in an information system development project from an initial feasibility study through maintains of the completed application.
Various SDLC methodologies have been developed to guide the processes involved including the waterfall model (the original SDLC method), Rapid application development (RAD), and Joint application development CAD) the fountain model and spiral model. Mostly, several models are combined into some ort of hybrid methodology. Documentation is a crucial regardless of the type of model cnosen or aevlsea Tor any appllcatlon, ana Is usually nave In parallel wltn development process.
Some method work better for specifies type of project, but in the final analysis, the most important factor for the success of a project may be have closely particular plan was follow. Our company uses Visual Basic and Microsoft Access because it is easy to manage the system. The image below is the classic waterfall model methodology, which is the first SDLC method and it describe the various phases involved in development. Figure 1. 1 Waterfall Model Feasibility Feasibility used to determine if the project should get the go- ahead. Feasibility describe problem or desired changes in process.
The purpose of this phase is to perform a preliminary investigation to identify the nature and scope of business oopportunity or problem. A key part of preliminary investigation is a feasibility study reviews anticipated used, and benefits and recommends a course of action based on operational, technical, economics and factor. If the project is to proceed, the feasibility study will produce a project plan and budgets estimation for the future tages of development. Analysis At tnls pnase, tne aetallea steps or works plan Is developed Tor conauctlng tne remaining phase of the SDLC for the purpose system.
By the time the analysis phase is concluding, the team should be ready for the designing phase of the system. Design During in the phase of designing the system, the developers have to determine the necessary spacification for the hardware, software, people, resources and the information package that will satisfy the functional requirement of the purpose system can be determine. The design will serve as prototype for the system and elps to detect problems. Implementation In this phase, the designs are translated into code.
Computer programs are written using a conventional pprogramming language or an application generator. Pprogramming tools like Compilers, Interpreters and debuggers are used to generate the code. Different high level pprogramming languages like MySql is used for coding and databases. With respect to the type of application, the right pprogramming language is chosen. Testing The testing phase requires developers to complete various test to ensure the accuracy of programmed code. The inclusion of expected functionality and the nteroperability of applications and others network components.
Furthermore, testing phase is critical because to ensure the system meets the developers and the end- user requirements. Maintenance Certainly the system will need maintenance. There are many reasons for the change. Changes could happen because some unexpected input values into the system. In addition, the changes in the system could directly affect the software operations. The software should be developed to contain changes that could happen during post implementation period. Technology has played a big part in every single human life in this new era of life.
Statistic show, more than two over three of hotel room are being stay by their guest in one night. More technology are being used by hotels now day to be the best hotel in the traveling industry. Not only these technologies attract more people who come and stay but they also help on reducing paper usage and other earth’s resources to save the mother earth and be environmental friendly. However, the main cause of these hotels use the technology now days because of the guest satisfaction on the hotel’s services and ease up the hotel’s staff work apart from being the best in the world.