Assignment: Staff and Administration Hospital administrators and clinical staff have varying roles and responsibilities. Both have responsibilities that are necessary for the proper and successful function of the hospital or facility. The hospital administrator is primarily in charge of all of the daily operations of the hospital. Two roles of the hospital administrator that I believe are most important are maintaining strong, supportive relationships with the physicians and being a strong leader.
The relationship between administrator and physician is paramount because it is the physician who has the power to admit patients. Patients are the foundation for income in a hospital setting. Since so many physicians are affiliated with multiple hospitals, it is important that the administrator pleases the doctors in order to influence the hospital choice. Also, the administrator must appease doctors of all sorts of specialties to ensure a strong patient flow into the hospital. Leadership is the second most important role played by the hospital administrator.
I chose leadership because of the multiple relationships the administrator must maintain. Since the daily operations are all handled by the administrator, effective communication is required. The administrator must oversee everything including the finance department, human resources, medical staff, and clinical managers. Having insufficient leadership qualities would make it impossible to organize, run, and problem solve any of these departments. The medical and clinical staff have a tremendous role in hospitals as well. Clearly the most important role is patient care.
Excellent quality care must be given by the medical staff for numerous reasons. Quality care builds a positive reputation for the hospital. In my local area, we have two hospitals located within 5 miles of each other. One has a reputation of better care, therefore that is the one chosen by most people when a choice is available. Clearly, a good reputation brings more patients, which brings in more money, which provides more profit, which is one of the goals. Hospitals have really turned into big business and are now following more corporate models in the functionality.
Profit is almost always the top priority and goal. Excellent patient care ultimately leads to a higher profit. The second most important role in my opinion is the physicians responsibility of asking for supplies and equipment. I believe the doctors tend to stay up to date on the latest and greatest technology. It is the doctors who ask for certain supplies and equipment to have available at the hospital. Advanced testing abilities leads to more accurate diagnosis and treatment. Having the latest technology often draws more patients to a particular hospital as well.
As long as the doctors ask and receive the necessary equipment to do the best job, the quality of care is potentially higher. Again this leads to patient satisfaction, a good reputation, and ultimately a larger profit. Although both medical staff and administrators have different roles and responsibilities, they rely on each other to fully succeed in their individual goals. A good administrator will maintain effective relationships with the entire hospital staff, so that everyone is capable and prepared to do the best job possible. Michelle Amato [email protected] phoenix. edu EST