Introduction to Information technology Essay

Chapter ONE

1.0 Introduction

Information engineering ( IT ) is the subdivision of engineering that uses computing machine and telecommunication to roll up, shop, procedure, and transmit information. Computers and telecommunications devises are in 1000000s of desk in offices and concern in United Kingdom. These are the two normally used IT devices, but other IT devices aid run the economic system every bit good. These devices includes router, personal digital aid ( PDA ) like palmtop, nomadic phones, fabricating automaton, planetary placement orbiter ( GPS ) system and tonss more.

In UK today, 1000000s of minutess are been carried out everyday over the cyberspace, at local food market shop, or at store in the promenade, Bankss, and authorities establishments. Information engineering is use to maintain path of stock list at all phase of production and distribution, designing of merchandise and more. Students rely on information engineering to make their assignment and for research intent.

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Three major barrier of concern have been clip, distance, and velocity. We want to be able to make concern with the parties we wish, wherever we happen to be and immediately to the parties we wish to reach. The innovation of information engineering was the beginning of this human pursuit. Corporation likewise can transacts concern irrespective of location, distance and clip with the aid of information engineering. Information engineering provides a platform for administration to pass on and make concern with high-velocity technological equipment. Corporations in the United Kingdom have been speedy and fast to fall in this traveling train of universe economic system that have embrace and benefited from the immerse impact information engineering had made on their economy.A Information engineering has become a persuasive engineering applied to all sector of life including industry, commercialism, administration, instruction, concern, and leisure activities. Stephen D. T et Al. ( 2003 ) talk about information engineering being a agency to an terminal, which is the usage of cognition to do and implement commercial determination. Information engineering enables the virtualization of societal dealingss and work procedures, which may spam the traditional administration boundaries of the house. The coming of nomadic phones make it easier for us to pass on information faster across the Earth and to maintain in touch with love 1s.

Computer combined with high-velocity communicating media form information engineering that are altering the manner people live and work. These engineerings enable persons, administration, and concern to convey immense sum of voice and informations anyplace in the universe immediately. They are transforming the manner concern is carried out, as more and more consumers go on the cyberspace to do purchases from concern, 24 hours a twenty-four hours, seven yearss a hebdomad and in the comfort of their places.

1.1 Background

To place and depict the impact of information engineering on the corporate environment in the UK ( concerns, governmental establishments, and fiscal sector of the economic system ) . The job statement, research important and the research inquiry will gives us a way on what this research is all about.

1.1.1 Problem Statement

The rapid growing being experience in the Information engineering sector has made it imperative for concern and organisation to travel with this tendency of technological promotion in order to get by with the competition in the corporate universe, while besides seeking to pull off and cover with the menace associated with promotion of information engineering. Information engineering is view otherwise by different people in certain sector of the economic system, therefore the demand to critically analyze the impact on corporations and persons likewise.

1.1.2 Research Significant

The primary intent of this research is to transport out a study on the consequence of IT on UK corporate environment and supply a platform to pull a balance between the positive and negative impact of IT on UK corporate environment and to analyze the importance of IT in UK economic system. The research lays accent on the tendency of IT in the UK and how the coming of new engineerings have increase productiveness and gross revenues for administration and concern likewise in the UK. The research besides seeks to supply recommendations and solutions to some of the loopholes information engineering has created

1.1.3 Research Question

  • What impact has information engineering made on UK corporate environment?
  • What are the challenges of information engineering?
  • How has Information engineering affected UK economic system in general?
  • What are the booby traps and successes of information engineering?
  • Why has information engineering been criticize in certain sector? .
  • Are concerns following Information engineering to run their concern?
  • Is information engineering popular in the UK?
  • Does Information engineering ‘s success out weights the booby traps?

1.2 Purposes and Aims

  • To critically reexamine the impact of information engineering in UK corporate environment.
  • To reexamine the tendency of information engineering in corporate environment.
  • To measure the current and future benefit of information engineering.
  • To analyse and reexamine the impact of information engineering on concerns in the UK.
  • To measure information engineering development in the UK
  • To pull a balance between the successes and booby traps of information engineering.
  • To transport out a primary research on information engineering.
  • To get at a decision and give equal recommendations.

1.3 Limitation of research

The challenges face in this research is non limited to these entirely. I encountered some challenges in garnering primary informations for this research, as most of the people I approach for sentiments are unwilling to portion their position and sentiment. Time and money was another factor that hinder this research, as it was hard traveling about to beginning for people sentiment and visit topographic point of involvement. Uniting this research with academy work and my occupation truly mot me contending with clip.

1.4 Overview of the study

Chapter One gives a brief debut on the research topic. Chapter one besides, gaveA an lineation of what this research is all about and the country that the research will be centred upon. The job statement, research important and restriction of the research is discussed here.

Chapter Two introduces the different literature and text usage in this work, which serve as secondary beginning of information for this research work. Besides in chapter two, some nomenclature and country of involvement will be look into, to give us a comprehensive apprehension of the research subject.

Chapter Three lays accent on the technique employ to roll up informations for this research work, and the method usage in planing the questionnaire, which serve as a tool for roll uping the primary beginning of information for this research.

Chapter Four negotiations about the consequences and findings of this research, placing the research variables. Chapter four besides, contain the treatment as a consequence of the findings made in this research.

Chapter Five negotiations about the recommendations and decision draws from this research.

Chapter TWO

This chapter explain briefly and summarises the assorted literatures collected for the intent of this research. This chapter besides, define and explicate certain nomenclature and subject relating to the research subject



Davide ( 2009 ) explained that information engineering plays a cardinal function, both at the existent and at the fiscal degree, in determining the roar and the flop of the new economic system. He farther explain that history engineering development is the key to the “exception” macro-performance of the decennary, and defined Information Technology has the work force, processes, package, and hardware that make up the information flow in the operations of an administration. Angel and Steve ( 2009 ) in their book province that administrations must invariably follow to run into evolving environmental status to last in today ‘s quickly changing, complex and technologically sophisticated economic systems. Merely administration that are advanced are able to react faster and are more likely to spread out their resources by making joint plans with others in pool, frequently trusting on the implicit in medium of electronic markets, their by increasing their resources. Effective information engineering integrating can be a beginning of competitory advantage by associating information engineering to organizational ends, heightening public presentation and increasing efficiency. Effective administration required established systems to enable them to do the best possible determinations in the state of affairss they are likely to run into. Thus, an information engineering system should collate informations, analyse and nowadays this as utile information that is retrieve as the BASIC of adept cognition at the point of determination. Once determination is reach, they are passedA to those who implement them, carried out, and the success or failure of the operation monitored. Increasingly determination can be automatically implemented utilizing the engineering, therefore enabling organizational aims to accomplish with maximal efficiency ( Stephen D.T et Al. 2003 ) .

2.1A Roles of Information Technology in the UK

Information Technology affects lives in many ways runing from new ways of shopping ; making concern, electronic payment, e-learning and other things that can be done as a consequence of information engineering. Business meeting can be set up on-line and presentation can be made as if clients are in the following room including demoing presentations, amending paperss and join forcesing on a practical whiteboard. Stephen D.T et Al ( 2003 ) asserted that concerns in many instance could get by from holding their physical works destroy but ne’er or barely retrieve from losing their database resources. Hence it is said by some economic expert that information is a forth factor of production including land, labor, and capital. Information engineering has affected the persons, administration, and the society at big in a figure of ways, which shall be discussed critically.

2.2A Effectss on the person

There are many ways information engineering system affects the single including altering form and types of work. Most occupations now require some IT accomplishments, and employers expect possible employees to hold them. It is for this ground Information engineering has become a compulsory topic in national course of study and is studied by school kids. Many traditional manual occupation, were few accomplishments are needed have been replaced by computing machine controlled machines. Filling clerks, who kept files in a cardinal register and logged them in and out file cabinet, have gone. Database and informations warehousing are now been used alternatively, twosome with terminal leting to entree pool of informations. Increased unemployment rate, although new IT-related occupations replace less skilled occupations, there is no doubtA that the occupations created are fewer than those lost, this should be a net rise in unemployment, with it associated societal job. The over dependence on information engineering, could hold an inauspicious consequence on worlds if non controlled. Technology is bit by bit taking over every human activities and map in the work topographic point and this as resulted in many persons going redundant ( ken Eason 1988 ) .

States that make the most of Information engineering normally have the highest criterion of life in the universe. UK is a good illustration. Speed cameras and ruddy visible radiation cameras help to forestall accident and cheque traffic wrongdoer, besides the surveillance is used to discourage violent offense in metropoliss. New, interesting, and extremely skilled occupations are been created leting staff who would hold spent more clip on everyday clerical undertaking to finish this undertaking in much less clip utilizing IT methods. This leaves more clip for more profitable undertaking. Increasing usage of Information Technology gives employees the chance to work from place with personal computing machine and telephone or a terminus associating up with company ‘s database, particularly those employed to the administrative undertaking to work from place and avoid traveling. This will cut down the cogency and emphasis face to acquire to work. Taking London metropolis for illustration, it is nerve-racking and uneconomical for people to pass clip acquiring to and from work ; there is besides the environmental factor to see. When auto are caught up in trafficA they produce more exhaust exhausts and foul the ambiance and valuable resourcesA such as fuel are consumed.A Electronic controlled traffic visible radiation system ensures traffic flows in towns and metropoliss is smooth and journey times are kept to a lower limit. Stephen Doyle. ( 2000 ) . Howard, C ( 1998 ) explicate the how information engineering has improved organizational effectivity and efficiency in following assorted engineering in quality control and in cardinal determination planning.

2.3 E-Business and E-Commerce Technologies

E-Business is the behavior of concern on the cyberspace. In kernel, e-business purposes at bettering concern procedures by replacing traditionally paper based procedure with cyberspace based applications. Many companies now advertise their merchandise and services on the cyberspace which are easy accessible to all and this merchandises and services can be paid for online through e-payment. E-payment is a method of paying for good and services purchase online on the cyberspace. What make e-business a phenomenal tendency today is, nevertheless the coming of modern e-business engineering. Which have been develop to take advantage of the cyberspace low-cost, widespread handiness and it possible for incorporating information across the boundaries of device, administrations, and physical location. The usage of the cyberspace and web to transact concern have made it possible for administration to bridge the spread between the administration, their clients, and other like corporation extinguishing the barrier of distance experience before the coming of these engineerings. To be successful in e-commerce companies need to understand the invariably altering engineering and develop manner to profit from it. The cordial reception and touristry industry have experience a immense growing in following assorted engineering which have non merely raise the sector but besides empowers it ( Zongqinq 2004 ) .

2.4 Impact of Information Technology on UK banking sector

Fast altering information engineering will progressively make an impact on banking in the UK. UK Bankss concentrated in basic technological system capable of utilizing low cost computing machine treating power to right inefficiencies in current banking procedure, cut downing paperwork, paper handling, extinguishing manual processs and automatizing the flow of work from front office through back office. Information engineering offer a opportunity for Bankss to construct new system turn toing a broad scope of client need both current and future. Online banking allows clients to transport out dealing via a direct connexion to the Bankss core client history maps. Information engineering allows Bankss to present a wider scope of service at lower cost enabling streamlining of internal system. Data is collected at one site where it can be used to descry tendency, which may take to new merchandise. The transmutation of recognition and debit cards into smart cards has enabled consumers to hive away money and personal inside informations electronically into a fictile card. Briar ( 1983 ) pointed out that the being of database may convey about a form of pattern, which is more accountable and likely more effectives.

Largest UK investors in Information engineering December 1997

IT Employees

% of IT spend

IT spend

Employee turnover






Nat west





HSBC Retentions





Lloyds TSB





Bank of Scotland





Abbey National





Figure 2.1: Largest UK investors in information engineering December 1997

2.5A A Electronic Data Interchange ( EDI )

Electronic informations interchange is a engineering that allows companies to portion and convey the same information electronically between their computing machines. EDI is use largely in the transportation and telling sector of the economic system to convey paperss such as bill, measure of ladling or transporting faux pas. EDI reduces the engagement of people in the ordination and transportation procedure, thereby cutting cost and increasing velocity in service bringing. Patrick M ( 2003 ) .explain that by uniting EDI with a point-of-sale stock list system, which automatically subtracts gross revenues from the shop stock list as they era made a computing machine at the retail shop can automatically order goods, based on unit sold from it ‘s providers. The providers, in bend, can automatically transport the goods to the retail shop and electronically convey the appropriate paperss ( bills ) .

2.6A A Pitfalls and Successes of Information Technology

Stephen et al. ( 2002 ) . Highlighted some of the booby traps that have emerge from the development of information engineering economic system to includes security and privateness issue, automated procedures that reduces consumer leisure clip. Privacy issue have been more unreassuring because of the ability of house to enter and analyse consumers activities, greater sum of personal information of consumers are readily available and are valuable and attractive trade good to many administration that produces good and services. Information such as age, sex, reference, Email reference, as a consequence private information is going more public, many times with out their consent. Most of this administration used this information for selling intents. The rate of offense is besides on the addition since the coming of information engineering, as most felons now indulge in cyber offense and related offenses.

Chapter THREE

This chapter gives a brief penetration into the methods used in roll uping informations for this research, the tools and attacks that were used in this research work. Besides in this chapter, a sample of the questionnaire was used for this research was shown.


In this research, the method used is assorted methods, utilizing both qualitative and quantitative analysis. Datas collected were chiefly from primary beginnings through questionnaires and personal interview. Datas were collected from secondary beginning by reading selected books and texts on information engineering, which form the basic for my statements. Information behind some of the cardinal findings will include diaries, notes, and the cyberspace. Opinion was sample from a cross subdivision of the populace to acquire their position on what they think. Some food market shops and concerns were visited to cognize are IT has helped their concerns.

This survey tries to pull a balance between the booby traps and successes of information engineering. We shall analyze this research from two different hypotheses

Hypothesis One: Information Technology jeopardizing world.

Hypothesis Two: Information Technology, a tool for favoritism.

3.1A A Data Collection

Datas used for this research were chiefly collected from secondary beginnings, observation and sampling of sentiment. Questionnaire was design to roll up informations every bit good. the attack employ fro this research is the study type of attack.

3.2 Planing the Questionnaire


What is your gender? A What is your age

  • Male
  • Less than 16
  • FemaleA
  • 16-24
  • 25-44
  • 45-65
  • More than 65

How frequently do you utilize the cyberspace? A A A A A A A A A A A A A

  • Do n’t useA A A
  • DailyA A A A
  • WeeklyA A A
  • MonthlyA A A A A A A A A A A A A

Do you hold internet at place? A A A A A A A A A A A A A

  • YesA A A A A A A A A A A A A
  • NoA A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A

Make you utilize IT for your concern? A A A A A A A A A A A A A

  • YesA A A A A A A A A A A A A
  • NoA A A A

What impact has IT had in UK corporate environment?

  • Well below averageA A A A A A A A A A A A A
  • Below averageA A A
  • Average
  • Above norm
  • Well above norm

How you satisfy with information engineering in the UK?

  • Highly satisfy
  • Slightly satisfy
  • Impersonal
  • Slightly dissatisfy
  • Highly dissatisfy

How likely are you to promote others to encompass information engineering?

  • Very likely
  • Slightly likely
  • Impersonal
  • Slightly improbable
  • Very improbable

Is information engineering of import to UK economic system?

  • Very of import
  • Slightly of import
  • Impersonal
  • Slightly unimportant
  • Very unimportant

How frequently do you order for good and services on the cyberspace?

  • Do n’t utilize
  • Daily
  • Weekly
  • Monthly

How effectual and efficient are goods and services order on the cyberspace?

  • Highly effectual
  • Slightly effectual
  • Impersonal
  • Slightly less effectual
  • Highly less effectual

Do you believe information engineering has more advantage than disadvantage?

  • Yes
  • No

How has information engineering impact your concern or surveies?

  • Very good
  • Good
  • Impersonal
  • Bad
  • Very bad.

Chapter FOUR


More than 18.3 million families in the UK ( 70 per cent ) had entree to the cyberspace in 2009. This is an addition of merely under 2 million families ( 11 per cent ) over the last twelvemonth and 4 million family ( 28 per cent ) since 2006. UK estimation are available prior to 2006. The part with the highest degree of entree was London, with 80 per cent. The part with the lowest was Scotland, with 62 per cent. Sixty-three per cent of all UK families had a broadband connexion in 2009 up from 56 per cent in 2008. Of those families with internet entree, 90 per cent had a broadband connexion in 2009, an addition from 69 per cent in 2006.

In 2009, 37.4 million grownups ( 76 per cent of the UK grownups population ) entree the cyberspace in three month prior to interview. The figure of the grownups who had ne’er entree the cyberspace fell to 10.2 million ( 21per cent ) in 2009. Sixty four per cent of all grownups who were recent cyberspace users ( holding accessed the cyberspace in the three months prior to interview ) had of all time purchase goods or services over the cyberspace in 2009. Of these, 83 per cent ( 26 million ) had purchase within the last three months.
In 2008, cyberspace gross revenues represented 9.8 per cent of the value of gross revenues of UK non-financial sector. This was up from 7.7 per cent in 2007. the value of this gross revenues rose to ?222.9bn in 2008, an addition of 36.6 per cent from 2007 figure of ?163.2bn.

The proportion of concern utilizing the cyberspace to sell rose from 14.4 pre cent in 2007 to 15.2 per cent in 2008, the proportion utilizing a web site for their cyberspace gross revenues was 12.6

In 2008, concerns continued to utilize engineering more actively. Employees were progressively utilizing the cyberspace from work topographic point, while more was been bought and sold over the cyberspace, by an of all time increasing figure of concern, newer engineerings were besides being exploited. There was growing in concerns keeping a radio inter web ( WLAN ) and the acceptance of wireless frequence designation ( RFID ) engineering. This is the first twelvemonth RFID has been measured. It remained the instance that the largest concerns led the manner with acceptance of new engineering, nevertheless, in 2008 the smaller concerns frequently closely matched the twelvemonth on twelvemonth growing in acceptance of new engineerings.

In 2008, 7.5 million people had internet entree at work. This represented 45.5 per buzzword of the employees in concerns within range of the study, and an addition of about half a million since 2007. Of those people utilizing computing machines at work, 80 per cent had internet entree. Recent old ages have witness a rush in involvement in Information engineering ( IT ) and its impact on productiveness. Every twelvemonth two things happen in the universe of engineering overall and particularly of little concerns. First, engineering remains the same ( nomadic phones, personal computing machines, web browsers ) . Second, engineering evolves and gets better ( believe Iphone, Notebook, Google ‘s chrome-try to compare both list. What this means for concern is that if you want your concern to turn through leveraging engineering, you merely can non go on to trust on the same engineering you have ever used. For illustration, the laptop computing machine you purchase 4 or 5 old ages ago, for your gross revenues squad, might be rather functional. However, new and more power package, better more radio options and smaller notebooks are now available and could hike the productiveness of your gross revenues squad.

An estimated 13.9 million families ( 57 per cent ) in great Britain could entree the cyberspace from place between January and April 2006, harmonizing to the national Statistic Omnibus Survey. This is an addition of 2.9 million families ( 26 per cent ) since 2002, and 0.6 million ( 5 per cent ) over the last twelvemonth.

YearA A A A A A A A A A A A A A A A A A A A A A A A A A per centA A A A A A A A A A A A A figure of UKA A A A A A A A A A A A A A A A A A A A A A A A A A Percentage alteration

HouseholdsA A A A A A A A A A A A A A A A A A A A A A A A A A on old twelvemonth

2002A A A A A A A A A A A A A A A A A A A A A A A A A A 46A A A A A A A A A A A A A A A A A A A A A A A A A A 11.0mA A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A –

2003A A A A A A A A A A A A A A A A A A A A A A A A A A 50A A A A A A A A A A A A A A A A A A A A A A A A A A 11.9mA A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A 8

2004A A A A A A A A A A A A A A A A A A A A A A A A A A 51A A A A A A A A A A A A A A A A A A A A A A A A A A 12.9mA A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A 3

2005A A A A A A A A A A A A A A A A A A A A A A A A A A 55A A A A A A A A A A A A A A A A A A A A A A A A A A 13.3mA A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A 9

2006A A A A A A A A A A A A A A A A A A A A A A A A A A 57A A A A A A A A A A A A A A A A A A A A A A A A A A 13.9A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A A 5

Figure 4.1 Households with entree to the cyberspace, UK


4.2 Identifying the variable

The variable identify for this research includes, pupils, either male or female. Consumers, either male or female. Independent variable were besides identify, independent variable like form: Daily, Weekly etc

Chapter FIVE


Information engineering has undergone enormous growing since it was invented, particularly with the coming of engineering since it origin. As the engineering universe maintain changing, so besides top direction of administration comes up new inventions and solutions to take advantage of these new alterations in engineering. Despite the immerse benefits of information engineering, some school of idea believe that if non decently used and manage could hold negative effect. Information engineering has been incorporated into every countries of homo, the cyberspace for case, offers limitless potencies for transforming concern procedure from doing on-line orders to pull offing inter and intra organizational interaction and edifice clients and sellers dealingss. The usage of Information engineering is enabling electronic commercialism and markets, which are characterised by multi-channel minutess and relational procedures. Life has become much easier with coming of different engineering which brings merriment and pleasance to persons, and reduces emphasis in our twenty-four hours to twenty-four hours activities. Recent inventions in different sorts of information engineering ( IT ) have resulted in it ‘s huge use by both persons and corporate endeavors.

The figure of people that uses information engineering for one thing or the other in on the addition, runing signifier the pupil in schools to employee in the office or merely merely the person at place utilizing it merely for the merriment it

On the other manus, human dependence on information engineering is doing ruin to some sector of the economic system. Information engineering has been incorporated into our mundane life, as more and more undertaking performed by worlds is been taking over by computing machine, thereby, doing some people redundant in their topographic point of work and perchance lost of occupation. However, these engineerings should be usage in such a manner that it will profit everyone and all sector of the economic system, by restricting the utilizations of these engineerings. Most people no longer ship on long trip to make concern, as these can be done via cyberspace and nomadic phone conferencing, and this have affected the travel industry, The usage of oyster cards which can be recharge in the comfort of your place via the cyberspace or at wage machines across London has cut down on the figure of staffs employed at ticket gross revenues counters.


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