Running Head: MANAGEMENT BEHAVIOR MEMO Management Behavior Memo SDS University of Phoenix October 25, 2009 October 25, 2009 Memorandum TO: All First Level Managers FROM: SDS, Manager RE: Management Behavior The CEO has announced InterClean, Inc. has officially acquired EnviroTech, placing 60 employees into our current sales team within the next few months. This merger will place the company in the lead of the global market. The equilibrium of the merger will require commitment on the behalf of the management team.
This memorandum is for you, as managers, to understand how to be prepared to adapt to the challenges of the merger, especially in regards to three specific areas: management behavior and communication, teamwork within a diverse atmosphere, and employment laws. Management Behavior & Communication There are times in which society celebrates outstanding companies, when in truth there are only outstanding managers to be commended (Cascio, 2005). Perhaps the celebration of these outstanding companies is because employee behavior can be greatly affected by management behavior.
Managers should be the model of how the ideal employee acts, thinks, and behaves. Managers form the cornerstone for productive employees. For our company to lead in the global market, we will need productive, engaged employees who have taken the initiative from management examples. Managers should be well informed. A knowledgeable manager will be better equipped to lead a productive department. A manager with either personal knowledge or access to information will lend his/herself to be a better source for stability in a time of change and transition.
I wish it to be known I am available as a resource for the management team in regards to any questions any manager may have. I am asking all leaders to take a proactive approach and seek answers to your own questions before the need to answer employee questions arises. This leads me into the area of communication. Effective communication between management and employees, both seasoned and new employees, should have a goal of mutual understanding. Management-employee relations benefit from agreement; however, if messages are to be correctly conveyed within a conversation, understanding needs to be present.
Communication between managers and employees needs to be open on both sides to avoid misunderstanding (Brecher, 2009). Buhler (2009) stated ways to avoid miscommunication, which can be utilized during this crucial time: recognize miscommunication is normal, be aware of body language during conversations, say only what you mean and mean only what you say, and in electronic communication, think before sending. Effective communication is not a one-way street and involves a great amount of teamwork; thus being stated, I need to speak about teamwork within a diverse atmosphere.
Teamwork within a Diverse Atmosphere Teamwork is not only crucial for success during the normal workday, but it is also needed for challenging and exciting plans for our company. As InterClean, Inc. engages into the acquisition of Enviro Tech, a more diverse work environment will be created, wherein team work will be essential for success. There are many forms of diversity, some more easily to recognize than others. Diversity can be of the mind or in circumstance, as in education accomplishments or socio-economical background.
Diversity can also be of the physical body or psychosocial characteristics, such as race, age, gender, ethnic variations, or sexual orientation (Yukl, 2006). Better teamwork among employees can be accomplished by embracing diversity within the workplace. InterClean, Inc. stands firm behind the idea of diversity management and provision of equal opportunity employment and advancement for all employees. The diverse atmosphere will create a great benefit for InterClean, Inc. ; the diversity can bring new ideas and thoughts to our company, as we will have an increased pool of talent in which to draw upon for job placement.
Diversity within our company as we advance to the global market will give us an advantage as we embrace this new challenge. Employment Laws Ethical and lawful behavior has always been expected at this company; however, it is especially important now. All managers need to understand the importance of fair employee treatment; this includes both potential employees and existing employees. Managers also need to sharpen communication skills and be able to perform in an environment consisting of a variety of cultural backgrounds. Understanding employee laws can prevent complaints of ethical violations and/or employee laws.
Our CEO, David Spencer, spoke of management training in regards to OSHA standards, environmental regulations, and other emerging issues. David also recently spoke to all employees in a memo stating that there are many opportunities for job transfers into new positions and/or help in creation of these positions. With the additional 60 employees merging from Enviro Tech, the cultural diversity will be larger. Managers must remain professional and evaluate individual employees on grounds of capability for performance and job requirements, not cultural difference. Conclusion
Your efforts and behaviors will truly make the difference for InterClean, Inc. during the acquisition of Enviro Tech. With all management support in the areas of management behavior and communication, teamwork within a diverse atmosphere, and employment laws, the integration of Enviro Tech employees should proceed without problematic issues. Please remember, your behavior reflects our company’s values; I expect both of these to be in alignment. Thank you, Starlla Schmitt, Manager References Brecher, N. (2009). The art of talking: To be understood, make your conversation a two way street. Journal of Property Management 18(1).
Retrieved October 22, 2009, from General OneFile. Gale. Apollo Library Buhler, P. (2009, July). Managing in the new millennium. SuperVision, 70(7), 19-21. Retrieved October 22, 2009, from ABI/INFORM Global. (Document ID: 1756521561). Cascio, W. (2006). Managing human resources: Productivity, quality of work life, profits (7th ed. ). New York: McGraw-Hill. University of Phoenix. (2008). Scenario: InterClean, Inc.. Retrieved October 22, 2009, from University of Phoenix, Week One, HRM 531 Web site. Yukl, G. (2006). Leadership in Organizations (6th ed). Prentice Hall, Inc. : A Pearson Education Company