Safety And Quality Management System Assessment Of Ocean Food Limited Essay

Ocean Food Limited is a little household owned company and has been bring forthing coleslaw and different types of salads without documented processs.

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The company ‘s operation has ne’er been conducted under an organized Safety and quality direction system. The country of concern in Ocean Food for the production of safe nutrient is the handiness of appropriate preparation of staff in nutrient hygiene by a qualify trainers. Besides there is no eventuality program for possible crises such as merchandise callback, which form the footing of a nutrient safety Management System and besides a demand of new hygiene ordinances.

The company relies on a traditional reactive attack concentrating on an end-product testing process and ‘fire-fighting ‘ to cover with quality jobs.

The legislative alterations of the 21st century and of all time increasing consumer consciousness signify that for the company to last and stay competitory, it must hold a system in topographic point to guarantee consistent quality and safety of its merchandises besides as a legal demand. The set of tools for set uping nutrient safety direction systems include the Good Practices guidelines, Hazard Analysis and Critical Control Point ( HACCP ) rules, along with assorted guidelines for entire quality direction, such as the International Standards Organization ( ISO ) 9001-2008 set of criterions. Consumers must besides be assured through such a documented system that the company is in control of its operations and is capable of reacting to its demands.

The undertaking was carried out with clearly defined ends and aims. The manual produced for the company covers all facets of the company ‘s activities. It makes clear to employees the processs which must be followed to guarantee that all Ocean Food merchandises are traceable from natural stuffs to complete merchandises and that the records are kept to demo that the company has acted with due diligence in regard to managing each and every merchandise.

Chapter 1 – Introduction

1.0. Introduction

This chapter briefly describes Safety direction System. The principle for following Safety and QMS by SMEs explained with an overview of Ocean Foods Limited.

1.1. What is a Safety Management system?

A safety and direction system is a proactive system that controls all facet of a merchandise ‘s quality and safety ; it acts as a model within which the HACCP procedure can be managed as legal demand. The system is expansive across the company ; everyone is involved and will hold received the appropriate preparation. In add-on, the system is documented so that it can be audited both internally and externally by 3rd party hearers, for enfranchisement intents.

The usage of a safety and QMS ensures that all facets of a concern are working cost efficaciously. It provides a competitory advantage ( Nicolaides, 2004 ), which can increase selling and gross revenues chances ; this helps the company derive new clients in add-on to retaining bing concern.

By working within a Safety and QMS, the whole work force will be involved, later bettering communicating, morale and occupation satisfaction. Though the QMS is non a pre-requisite programme for hygiene patterns ( Mortimore and Wallace, 2001 ), it is frequently implemented to pull off the pre-requisite programme and HACCP systems so that any component of the operation can be efficaciously controlled. One of the elements of operation can be CCPs which, being the points where control is effected, are indispensable for merchandise safety.

HACCP by itself will non vouch safe nutrient. Rather, in order to be effectual, HACCP needs the support provided by other direction systems runing within the concern of which pre-requisite programme is one of them.

Pre-requisite programmes are, hence, the good fabrication patterns ( GMPs ) or good hygiene patterns ( GHPs ) that any reputable nutrient concern operator would be adhering to in order to guarantee that safe, wholesome nutrient is provided to the consumer ( Mortimore and Wallace, 2001 ).

As a consequence, Quality Management Systems act as a model within which the activity of the pre-requisite programme and HACCP can be managed as explained above.

Figure 1 illustrates the programme of the QMS:

Quality Management System

Entire Food Safety

Pre-requisite Programs


HACCP Study Personal hygiene preparation

HACCP Plan Building and equipment design

HACCP squad Sanitation and care

Training and awareness Pest control systems

Commitment Raw stuff control

Waste and drainage controls

Operational controls

Traceability and callback processs

Good Hygiene patterns

Supplier quality confidence

Glass/ metal Management

Figure. 1 Quality Management Systems

Beginning: Mortimore ( 2001 )

1.2. The undertaking principle, purposes and aims

The primary purpose of a Safety and QMS is to guarantee that client demands are met systematically. Both HACCP and such a Safety and QMS purpose at forestalling non-conformity ( Mortimore, 2001 ), puting accent on effectual disciplinary action and acquiring it right first clip.

Ocean Food is an SME bring forthing ready chilled nutrients without any documented processs and trusting merely on work instructions. It employs about 15-20 people with the proprietor moving as the Managing Director, Production and Gross saless Co-ordinator. The size of this production concern and its limited resources has, nevertheless, limited the battle of competent proficient forces and the execution of a fully-fledged proficient section. These grounds have made Safety Management Systems and certification processs virtually non-existent in the company. As a nutrient bring forthing company Ocean Foods operation must follow in all respects with the commissariats of the Food Safety Act 1990 ( Amendment ) Regulations 2004 and the General Food Regulations 2004, in add-on to all relevant UK statute law and EU Regulations and all other applicable codifications of pattern. An illustration of this is the Regulation 852/2004, refering the hygiene of nutrient materials across all nutrient sectors.

The Directive is a horizontal Directive, and therefore applies across the whole of the nutrient industry ( Forsythe, 2002 ), covering manufacturers, makers, distributers, jobbers, retail merchants and caterers. In kernel, this Directive combines the proactive attack of nutrient safety by HACCP execution and codifications of Good Hygienic Practice into nutrient jurisprudence.

As aforementioned, times have changed, and the company can non longer be self-satisfied about nutrient safety. Customers have become more cognizant of and concerned about the possible dangers of insecure nutrient and foodborne unwellness ( Loken, 1995 ). Hence, it is of import to plan a system, which will forestall or cut down nutrient jeopardies to a lower limit.

It is for these grounds that the research undertaking is undertaken to look into the issues that are caused when a Safety and Quality Management System is introduced into a SME such as Ocean Foods. It will besides look into the difficultites that have been found as a consequence of the new operational systems, in add-on to analyzing the solutions developed to get the better of the identified troubles, and the chances offered to beef up the system.

Finally, the new systems will joint the process which must be followed to guarantee that all Ocean Food merchandises are wholly traceable from natural stuff to complete merchandise and that records are kept ( General Product Safety Directive 2001/95/EC ), therefore guaranting that the company will follow with the relevant statute law in the UK and EU in the involvements of public safety.

Therefore, the purpose of this undertaking shall be:

To look into, place issues and related solutions for SME for developing, implementing and keeping a Safety and QMS.

To research how a user friendly Safety and Quality System Manual can be developed to promote employee preparation by SMEs.

To sketch, with the Manual, the guidelines for Good Manufacturing Practice ( GMP ) in the company, thereby assisting to understand statute law and how it needs to be complied with.

The above purpose will assist to understand restraints of presenting nutrient safety and quality direction systems into SMEs such as Ocean Foods.



This chapter briefly describes an SME and outlines the demand for a Safety and Quality Management System ( SQMS ) and the function and duty of the Management in guaranting safety demands are met. It besides emphasises the importance of preparation employees, the function of audit in verifying the efficaciousness of the QMS, and issues that can impact little graduated table concerns when implementing a SQMS. Furthermore, it discusses the importance of HACCP as an effectual manner of pull offing nutrient safety.

The chapter discusses surveies in the literature that have assessed the SQMS, with peculiar mention to Small and Medium Establishments ( SMEs ). Particularly, it examines the impact of legislative demands on SMEs, the alone jobs encountered by SMEs in set uping SQMS and implementing an HACCP system, every bit good as possible solutions.

2.1. What is an SME?

SME is a normally used acronym for ”Small and Medium-sized Enterprise ” and has become something of a ‘catch all term ‘ ( Hillary, 2000 ), used whenever anything other than large concern is being discussed. It is presently used extensively among policy shapers, support administrations, the authorities and research workers, but significantly, non by SMEs themselves. Equally far as they are concerned they are merely concern, and ca n’t see why they should be defined by such narrow variables such as size, turnover and ownership ( Hillary, 1995 ).

In 1996, the EU attempted to specify this highly diverse sector by distinguishing between an SME and a little endeavor, based on employee Numberss, turnover or balance sheet entire, and ownership ( CEC, 1996 ). Harmonizing to these definitions, an SME has fewer than 250 employees and either an one-year turnover non transcending 40 Million Euros or an one-year balance sheet entire non transcending 27 Million Euros, and is an independent endeavor, i.e. 25 % or more of the capital or vote rights can non be owned by ( a ) larger endeavor ( s ), as illustrated in Figure 2. As besides been seen, a farther differentiation is made between micro, little and average houses.

An SME can be define as an Administration which

Has no more than 50 employees.

Has either an one-year turnover of less than Euro 40 million, or an one-year

balance sheet entire less than Euro 27 million.

Is less than 25 % owned by one, or several, endeavor ( s ) non fulfilling the same standards.

Small house

0-49 employees

( includes micro )

Micro house

0- 9 employees

Medium house

50-249 employees

Figure 2. Illustrates Small and medium sized endeavors and definition and classification

Beginning: Small Business Services ( 2003 )

By contrast, a little endeavor has fewer than 50 employees ( CEC, 1996 ), and either an one-year turnover non transcending 7 Million Euro, or an one-year balance sheet entire non transcending 5 Million Euro, and is an independent endeavor, i.e. 35 % or more of the capital or vote rights can non be owned by ( a ) larger endeavor ( s ).

2.2. Why is a Safety and Quality Management System is needed by SMEs?

Regardless of the size or type of administration, quality Management prides itself on the decrease of mistakes… Subsequently, the acceptance of a Safety and QMS may assist in implementing the followers ( Waller et al., 1993 ) by SMEs.

Making an appropriate direction construction that will guarantee that the procedures needed for the quality direction system are established, implemented and maintained.

Specifying demands for the ISO 9001-2008 Quality Management System.

Agring and formalizing documented processs required by the ISO 9001-2008 criterion.

Taking disciplinary action to extinguish the cause of non-conformity, with purpose to forestall return.

Transporting out internal audits at planned intervals in order to find whether the QMS conforms to the planned agreement of the demands of ISO 9001-2008.

Bettering efficiencies of those involved by offering information and preparation oriented consciousness of the relevance and importance of their activities.

Increasing client satisfaction to guarantee that client demands are determined and met.

What are the drive forces for following safety and QMS by SMEs

There are a figure of driving forces for SMEs to secure Safety and QMS. Possibly most important are the issues of statute law and client demands. Today ‘s consumers are preoccupied with cognizing that the nutrient they purchase and consume is safe, irrespective of where it has been grown or processed. Furthermore, retail merchants require providers to show that they are supplying safe, quality nutrient that meets the outlooks of the consumer. ( ). later, retail merchants have identified the demand for consistent, internationally accepted nutrient safety and quality direction systems.

2.3.1. Food hygiene statute law

The primary aim of new EU nutrient hygiene statute law is to optimize public wellness protection by constructing on, bettering and modernizing the bing EU statute law ( ). The new statute law articulates that the responsibility of Food Business Operators is to bring forth safe nutrient. This is a demand that is contained in current statute law and is underpinned by general nutrient jurisprudence.

Much of the elaborate statute law on nutrient criterions originates in the European Union. There are inside informations on proposals to consolidate and simplify nutrient hygiene statute law every bit good as inside informations of other European statute law. On 29 April 2004 new EU nutrient hygiene statute law was adopted and came into force from 1 January 2006.

The EU statute law, for illustration, includes a farm in the fork attack to nutrient safety, therefore including primary production ( i.e. husbandmans and agriculturists ) in nutrient hygiene statute law for the first clip in the bulk of instances.

The followers are included in the new bundle of statute law:

Regulation 852/2004: Sing the hygiene of groceries:

The above ordinance offers a “ horizontal ” regulation which applies to the production of all groceries and all phases of production, processing and distribution of nutrient ( including primary production ). It introduces for all nutrient sectors ( with the exclusion of primary production ), a demand for nutrient safety direction processs based on HACCP rules. The ordinance besides establishes the voluntary usage of either national or Community good pattern ushers. Such ushers are to be developed by the nutrient concern sectors concerned and are intended to help nutrient concern operators in following with the general high-level demands and aims of the ordinance. ( )

Regulation 852/2004 farther notes the demand for nutrient concerns to be registered with a competent authorization. This is to guarantee that hatchet mans know where nutrient concerns are and can factor them into official control programmes. This Regulation besides lays down basic hygiene demands for premises, staff, packaging, storage, conveyance, and handling of groceries

Regulation 853/2004: On puting down specific hygiene regulations for nutrient of carnal beginning:

This Regulation reflects the fact that merchandises of carnal beginnings tend to stand for the

highest hazard, supplementing Regulation 852/2004 by puting down specific demands for nutrient concerns covering with nutrients of carnal beginning.

The Regulation requires the blessing by enforcement governments of premises managing merchandises of animate being beginning ( POAO ). POAO will hold to bear an designation grade exposing information about where the merchandise was produced or handled. Fresh ruddy meat and game meat will hold to bear a wellness grade, applied under the supervising of the Official Veterinarian ( OV ).

Regulation 854/2004: On puting down specific regulations for the administration of official controls on merchandises of carnal beginning intended for human ingestion:

The majority of this Regulation concerns detailed regulations for the behavior of meat hygiene controls, though regulations are besides celebrated sing controls on unrecorded pelecypod molluscs ( and the countries from which they may be gathered ), fishery merchandises and natural milk and dairy merchandises.

The alterations to controls on meat hygiene are intended to take history of the debut of HACCP-based processs in abattoirs. These alterations are besides intended to take history of the fact that the traditional meat organoleptic-based review government is non equipped to get by with the presence of infective microorganisms which now account for most meat- related nutrient borne disease incidents. ( )

Directing 2002/99 farther ballads down the carnal wellness regulations regulating the production, processing, distribution and debut of merchandises of animate being beginning for human ingestion.

Directing 2004/41 repetitions certain directives refering nutrient hygiene and wellness conditions for the production and puting on the market of certain merchandises of carnal beginning intended for human ingestion.

While the primary aim of the bundle of EU nutrient hygiene proposals is to optimise public wellness protection by bettering and modernizing the bing EU statute law, such optimisation will be accomplishable by SMEs and would be facilitated by the debut of nutrient safety direction processs based on the application of Hazard Analysis and Critical Control Points ( HACCP ) rules.

To summarize, some issues in the current statute law are as follows:

The current statute law exhibits incompatibilities in attack and a grade of

duplicate that makes it hard to construe and to implement.

It has non kept up with alteration and betterments in nutrient engineering.

Many of the concerns, peculiarly in the catering sector, have small cognition of the jeopardies inherent in the operations they undertake ( ) or how to command them.

Such issues are addressed in the new statute law, which acts to distill the demands into three ordinances instead than 16 directives and updates much of the information contained in the older directives. The new statute law besides acts to guarantee that concerns identify jeopardies and command them in an appropriate mode ( ).

2.4 What is BS EN ISO 9001-2008?

The BS EN ISO 9001-2008 is a series of paperss that define demands for the Quality Management System Standard. ISO 9001 is one of the paperss in this set, and it contains the existent demands to which an administration must conform in order to go ISO 9001 registered ( )

This BS EN ISO 9001-2008 criterion is based on eight quality direction rules, which are used by direction in a assortment of industries to better the public presentation of a company and the quality of its merchandises ( ). These eight rules are:

Customer focal point


Engagement of people

Procedure attack

System attack to direction

Continual betterment

Factual attack to determination devising

Mutually good provider relationships

2.5 International Standard demand for Quality Management System ( ISO 9001- 2008 )

The demand for a Quality Management System ( QMS ) should be the footing for all operations undertaken by SMEs. Food companies should set up, papers, implement and keep a QMS and continually better its effectivity. The QMS should be in conformity with the demands of the international criterion ISO 9001-2008 ( ISO Standard ), and therefore SMEs should:

Identify spreads in the Safety quality direction system that is in topographic point.

Determine the sequence and interaction of safety and quality control processes.

Determine standards and methods needed to guarantee that both the operation and control of these procedures are effectual.

Ensure the handiness of resources and information necessary to back up the operation and monitoring of these procedures.

Monitor steps in topographic point and analyze the above procedures.

Implement the actions necessary to accomplish and better on their planned consequences.

Identify and troubles in execution and generate solutions.

Ocean Foods encountered some troubles in turn toing the above issues, which must be dealt with for a successful QMS. These were:

They lacked a comprehensive QMS that would run into the demands of the ISO 9001-2008 criterion ab initio, because Ocean Foods merely used work instructions and had unequal staff preparation.

What Ocean Foods already had documented was either out of day of the month because it had non been updated to reflect alterations in the relevant ordinances, or merely did non follow, thereby forestalling the system from working at the early phase of the execution. This was dealt with by bit by bit introduction new processs in conformity with current ordinance.

Due to miss of old proper preparation, the workers did non understand much of the quality-related slang mentioned when seeking to present new quality processs, because they had non been exposed to it before.

Workers had really small cognition about quality policy, if any, and most found it hard to understand, because direction had non antecedently committed to staff preparation on the topic.

2.5.1 Quality manual demand

Companies in the nutrient industry are required to set up and keep a quality manual that includes:

The range of the quality direction system, including item of any justification for any exclusion. Such exclusions must non impact the companies ‘ ability or duty to supply merchandises that meet client demands and applicable regulative demands.

The documented processs established for the QMS to specify the control needed are:

To O.K. paperss in footings of their adequateness prior to publish

To guarantee that alterations and the current alteration position of paperss are identified

To guarantee that relevant versions of applicable paperss are available at the point of usage.

To reexamine and update as necessary and re-approve paperss.

To guarantee that paperss remain legible and readily identifiable.

To forestall the unintended usage of disused paperss, and to use suited designation of them if they are retained for any intent.

A description of the interaction between the procedures of the QMS ( ISO 9001-2008 ).

The troubles identified harmonizing to Waller et Al. ( 1993 ) in turn toing the manual demands include the deficiency of equal criterion work topographic point mentions needed to transport out peculiar processs. This is a peculiar job for SMEs, of which Ocean Foods Limited in an illustration.

2.5.2 Record control demands

A record needs to be established and maintained to supply grounds of conformance to demands and of the effectual operation of the Quality Management System. As antecedently mentioned, it must stay legible, readily identifiable, and retrievable. In add-on, records must supply grounds that quality-ensuring procedures are under control and guarantee safe nutrient ( Mortimore, 2001 ). In kernel, these records will usually affect the HACCP program, and monitoring activities which serve to verify that the company has an ongoing system in topographic point. Records should be every bit simple as possible in order that members of staff have the clip to maintain them, and are therefore more likely to make so.

The Documented Quality System ( DQS ), a construction for certification, requires that all activities which straight or indirectly affect quality be documented. ISO 9001:2008 provides guidelines on how to document a quality system. Records must be kept for a length of clip that is defined by statute law, clients, and the shelf life of the merchandise ( s ) in inquiry. Records can be used to back up due diligence ( as required by UK statute law ) or any other judicial proceeding proceedings ( Mortimore, 2001 ). For one thing, records are needed so that the consequences of supervising activities can be recorded. A documented quality system was set up in Ocean Foods and processs for the aggregation, filling, retrieval and temperament of records developed by the author.

Record-keeping and certification is one of the HACCP rules, so when presenting an HACCP System the demand for proper ordinance of records is introduced as portion of it, along with the troubles that that entails. The construct of formalistic pre-requisite programmes topographic points in context assorted good patterns ( GMP, GHP, etc ) supplying a basic foundation upon which the HACCP program is built ( Wallace and Williams, 2001 ).

2.5.3 Management duty

Since direction committedness is an component of the ISO 9001-2008 criterion, there is a demand for top direction to demo committedness to the development and betterment of the QMS through leading and active engagement ( ). Top direction must guarantee that it understands and meets the regulative and legal demands with regard to the merchandises and services it supplies.

Therefore, direction should supply grounds of its committedness to the development and execution of the quality direction system ( Nicolaides, 2004 ) and continually better its effectivity by:

Communicating to the administration the importance of run intoing client, every bit good as statutory and regulative, demands.

Establishing the quality policy that will run into their concern aims and fulfill their clients.

Guaranting that the policy besides creates a model for the administration ‘s quality aims, intending that every end they set up for the concern must be mensurable ( ), e.g. client satisfaction, guarantees, bringing clip and run intoing regulative committednesss.

Conducting direction reappraisals at planned intervals to guarantee the go oning suitableness, adequateness and effectivity of direction.

Guaranting the handiness of resources to implement and keep the QMS and continually bettering its effectivity.

In the instance of Ocean Foods, an identified issues refering direction was that there was a deficiency of committedness to the development of the QMS and the proviso of resources, e.g. for the preparation of the staff.

2.5.4 QM manual reappraisal

The Quality Management Manual ( QMM ) is efficaciously a written sum-up of all the quality direction activities in an organisation. Its function is to stand for quality direction systems ( Waller et al., 1993 ) as a practical mention book or usher to the QMS.

The nucleus of a suited manual should therefore include:

Consequences obtained from scrutinizing.

Consequences obtained from client feedback ( client questionnaire ).

The conformance and public presentation of merchandise procedure.

Status of preventive and disciplinary actions.

Any recommendations for farther betterment.

The lone important job identified in the manual reappraisal at Ocean Foods was the deficiency of appropriate quality processs, which should organize the cardinal portion of an effectual quality system.

2.5.6. Training of secret agents

The preparation for quality should hold, as its first aim, an grasp of the personal duty for run intoing ‘customer ‘ demands ( Oakland, 1995 ). This applies to every employee, from the most senior to the most junior.

The nutrient industry QMM should supply some counsel with regard to developing nutrient industry secret agents, including:

Determining the necessary competency of nutrient animal trainers in executing work impacting merchandise quality, measuring present competency and finding action to be taken. By and large, the QMM should supply counsel on implementing initial programs, look intoing that the aims have been achieved ( Nicolaides, 2004 ) and taking disciplinary action if marks are non met.

Necessitating that animal trainers be cognizant of the relevancy and importance of their activities and how they contribute to the accomplishment of the quality aim.

Bing used to keep appropriate records of instruction, preparation, accomplishment and experiences acquired.

An identified job in developing nutrient industry workers, in SMEs such as Ocean Foods, is the deficiency of direction committedness to the whole procedures in let go ofing money for preparation of its nutrient animal trainers and to keep the criterion. This leads to an inability to do reviewing of the effectivity of quality preparation programmes a uninterrupted procedure.

The preparation that nutrient animal trainers receive must be related to necessitate, outlook and procedure betterment. Documentation processs for placing and reexamining single preparation demands, and the ability to transport out the preparation efficaciously, must be established and maintained. Furthermore, preparation should be flexible in physical design, so that it can be easy used in the work topographic point ( Oakland, 1995 ).

2.6. Purposes of implementing ISO 9001:2008 Standard

Execution of this criterion will enable SMEs to show their ability to systematically supply merchandises that meet client demands and applicable regulative demands. Therefore the purposes and ends are normally based on the single SMEs demand for the followers ( ) :

Enhanced client satisfaction through the effectual application of the system, including procedures for continual betterment of the system and the confidence of conformance to the client and applicable regulative demands.

Performance betterment and an addition in bottom line net income

The effectual direction hazard

Assurance of quality merchandises or services for the client

The footing for implementing a civilization for chance

The acquisition of a symbol of international acknowledgment ( ISO 9001 ).

In order to accomplish the above ends, the accent must be placed on:

Identifying the procedures necessary for the effectual execution of the quality direction system. These procedures include the direction, resource, merchandise realization and measuring procedures that are relevant to the effectual operation of QMS ( ).

Understanding the interactions between these procedures.

Documenting these procedures to the extent necessary to guarantee their effectual operation and control. ( If appropriate, procedures can be documented utilizing procedure maps, but this is non a demand of ISO ( 9001-2008 ).

2.7 SMEs benefit of implemented ISO 9001:2008 ( QMS )

Execution of a safety and quality direction system will change depending on the type and size of the SME, and on its merchandises. Each SME will hold its ain aims, although the primary aim for most SMEs is to increase their profitableness ( ).

Because of the duties set out in the ISO 9001:2008 Standard, SMEs frequently see an increased engagement of top direction with respects to the Quality Management System. This involves scene of the Quality Policy and Quality Goals and Objectives. It continues with a Management Review looking at informations from the QMS, and taking action to do certain that Quality Goals are met, new Goals are set, and continual betterment is achieved.

The QM system leads to a figure of general benefits ( Krause, 1996 ), including:

The company is focussed towards the Quality Goals. Management is provided with informations on a continual footing and able to see advancement ( or deficiency of advancement ) towards ends and to take appropriate action.

It provides a mechanism for reexamining ends and public presentation on a scheduled footing, and for taking action based on the rating.

Increased productiveness consequences from the initial rating and betterment of procedures that occurs during the execution procedure.

Ability to remain/become competitory in the market.

Elimination of redundancy.

2.8. The impact of legislative demands on SME ‘s

The procedure of showing conformity with the statute law may be a barrier greater than really following with the statute law itself. SMEs are less likely to hold formal systems for mensurating, entering and pull offing their impacts, and they may non hold the capacity to cover with demanding paper trails. The cost of audits and enfranchisement can be prohibitory. This is frequently the same nevertheless big the SMEs is, so they will represent a far lower per centum of a big SMEs budget and therefore hold a far lower damaging fiscal impact on them. Standards hence frequently have a important graduated table consequence, which works against SMEs. In many developing states, the high cost of enfranchisement is besides due, in portion, to a deficiency of local certifiers ( )

2.9. HACCP

The usage of a extremely structured Hazard Analysis and Critical Control Point ( HACCP ) system in food-safety control is non new. Than et Al. ( 2004 ) identified that HACCP is a scientific and systematic system for guaranting nutrient safety.

The first food-industry HACCP application was by the Pillsbury Company in the sixtiess ( Hulebak and Schlosser, 2002 ). They had been contracted by the National Aeronautics and Space Administration ( NASA ) in concurrence with the U.S. Army Natick Laboratories to plan and bring forth nutrients for infinite flights. The concerted HACCP plan which evolved had the end of about 100 % confidence that infinite nutrients produced would be free of microbic or viral pathogens.

HACCP is a systematic, preventive attack which combines the rules of nutrient microbiology, quality control, and hazard appraisal to give a high degree of nutrient safety confidence ( Mortimore and Wallace, 1997 ; Bennet and Steed, 1999 ).

Assorted signifiers of HACCP have been applied in the nutrient industry since the 1970s. The first regulative application of HACCP was by the U.S. Food and Drug Administration ( FDA ) in the 1970s where the attack was used in a regulatory/industry concerted programme for low-acid canned nutrients ( FDA, 2001 ).

2.10. Problems associated with SMEs in the application of the HACCP system

A figure of hinderances to the effectual execution of HACCP in SMEs have been identified, such as deficiency of expertness and perceptual experience of benefits, absence of legal demands, assorted attitude barriers and fiscal restraints. The infliction of HACCP on SMEs that have no enthusiasm for it will besides be counter-productive ( ).

Many will non hold the proficient expertness or support required to implement HACCP, and it may ensue, instead ironically, in concentration being deflected from existent nutrient safety issues to covering with the paperwork necessary to run the system and maintain the implementing authorization satisfied. The cost of implementing HACCP for nutrient concerns can on occasion be immense both for those concerns and enforcement governments and will non needfully ensue in safer nutrient.

One of the chief grounds for this may be that the effectual control of nutrient safety jeopardies, such as through a HACCP system, requires a scientific-based design and in-depth apprehension of the direction system. HACCP is non a unidimensional direction system, but requires a procedure of analytical thought to guarantee that proper control is established ( ). Such a procedure needs to be reviewed either during the phases of HACCP development by processors or appraisals by regulators. Some of the jobs with SMEs in using HACCP are discussed below subdivision 5 will further give suggested solution to get the better of the issues.

Technical troubles

Since the debut of the HACCP system, using jeopardy analysis ( HA ) has proved to be a important hurdle, even for larger companies. The procedure requires specific expertness and cognition of chemical and microbiological jeopardies and their affiliated hazards, which is frequently non available among companies ‘ employees ab initio. For this ground, proper HA application is ever an of import focal point in good quality preparation programmes ( ).

Critical bounds are boundary lines that define the acceptableness ( or unacceptableness ) of a merchandise ; these must be met at each critical control point ( Hulebak and Schlosser, 2002 ). Unfortunately, non all boundary lines are defined by distinct figures that are easy for industry to utilize. In this instance, proof is critical. If the critical bounds set for commanding jeopardies are non decently validated ( for illustration, temperature and clip used for pasteurization or cookery of the merchandise ), the HACCP program will non be able to guarantee that safe nutrient is produced. Such procedures need to turn out their sufficiency to cut down the targeted bacterium to an acceptable degree ( ).

In some instances, scientific support for all critical bounds selected is non available and the support, if any, is non relevant to the processing conditions present in the installation. Large mills normally have their ain equipment and experienced forces to set up the procedure. They can besides engage external experts to execute the surveies.

Another proficient issue is the use of informations obtained from supervising and HACCP-associated activities ( ). HACCP application generates of import records which are utile as a substrate for tendency analysis, which in bend contributes significantly to bettering the HACCP system.

Inadequate basic hygiene

If basic hygiene patterns are non decently applied in nutrient concerns, application of the HACCP system becomes pointless. In order to successfully implement HACCP, nutrient concerns should, as portion of prerequisite programmes ( PRPs ), already be runing harmonizing to the Codex General Principles of Food Hygiene, the applicable Codex Recommended Codes of Practice, and harmonizing to the nutrient safety statute law.

Insufficient authorities substructure and committedness

Government committedness is a critical drive force of the success of a HACCP programme. A clear policy on nutrient safety should be elaborated and turned into strategic programs for existent patterns ( ). In many cases, strong committedness from authoritiess is still missing, as reflected in the deficiency of existent support at the operational degree. Such support includes fiscal support and work force. Government committedness is besides one of the most of import factors in the development and execution of a successful HACCP enterprise. In this regard, one of the most of import undertakings of authoritiess is to systematically raise the consciousness of industry to the benefits of, and the demand for, presenting HACCP in order to bring forth safe nutrient ( ).

Human resources

Limited qualified forces are frequently a restraining factor on the success of HACCP. Lack of forces or forces with deficient clip available to execute monitoring undertakings may ensue in inconsistent control of jeopardies. Large workss, where forces direction is good handled, can understate the job. However, little processing workss, where the turnover of cardinal staff is frequently high, have more troubles in developing and keeping a HACCP system ( ).

Fiscal restraints

Fiscal concerns are a limitation peculiarly for SMEs, in which the bulk of nutrient is produced in many states. As nutrient hygiene criterions are pre-requisites to HACCP, basic environmental processing conditions must be achieved ( ). For some nutrient processors this may necessitate a big sum of capital, as they have to do considerable attempts to upgrade their premises prior to implementing HACCP.

Besides these upgrade costs, HACCP besides creates the extra costs built-in in enrolling new employees, increased paper work, adviser fees, preparation, etc. HACCP execution is necessary for the long term viability of the nutrient industry as a whole, but it poses a existent menace to the viability of single processing workss ( Colatore and Caswell, 1998 ).

Legal demands

In many states, HACCP is widely applied merely to exported merchandises, while domestic merchandises are non dealt with because there is no legal model to implement and measure HACCP systems involved in bring forthing domestic merchandises ( this has late changed in EU ) ( ). Regulatory governments face many time-consuming challenges in converting processors to use HACCP, particularly SMEs who already see troubles in following with GMP demands. Legislation and legal actions can be counterproductive and may impede the ability and willingness to implement HACCP ( ). However a legal demand to use the HACCP system, combined with proper enforcement, can be a strong pull-factor in advancing HACCP application.

Lack of effectual instruction and preparation plans

Many companies train their employees inadequately with regard to HACCP, mostly because direction deficiencies committedness to and apprehension of HACCP themselves. There is low entree to effectual educational and developing programmes that are designed with these barriers in head. The deficiency of expertness is perpetuated by the absence of nutrient safety in the course of study of professional schools ( ). The cost of appropriate preparation is frequently prohibitory to SMEs, whether it could be achieved through the enlisting of more extremely qualified staff ( where none were antecedently available ), the usage of educated experient advisers or the running of preparation classs ( Mortimore and Wallace, 2001 ).

2.11. Supplier Quality Assurance

Regular auditing of providers or possible providers should be the get downing point when implementing HACCP ( Mortimore, 2000 ). Auditing is hence a critical component of monitoring at the receiving phase, since this can organize the footing of the determination to choose new providers, suspend current 1s and/or initiate the provider development procedure, can be based ( Sperber, 1998 ). The standard for accepting groceries and ingredients should hence be identified, documented and purely followed on a day-to-day footing ; they should besides be issued to providers as the specifications that are required by Ocean Food as portion of the provider development procedure ( Watts and Hahn, 1993 ).

Ideally, all of Ocean Food ‘s providers would hold been audited, but due to fiscal restraints and sensitivenesss of the findings, it was non possible to transport this out for more than one provider. The probe covered the provider ‘s beginnings of natural stuffs and the degree of their hygiene criterions. Raw material state of beginning and enfranchisement was besides required from them. There was some opposition in deriving entree to the company in order to carry on the audit, but this was overcome through successful dialogue.

2.12. The function of UK authorities and industry in nutrient safety confidence

The UK and members of the European research community emphasise that nutrient quality control can non be applied successfully in each state without the support of authorities and industry ( Hanak et al., 2002 ). As noted by Ababouch ( 2000 ), the HACCP rules play a polar function in preventative attacks. Their application is the duty of the nutrient industry, whereas the authorities control bureaus are responsible for monitoring and measuring their proper execution. Kvenberg et Al. ( 2000 ) discuss the function of the UK authorities and the industry in guaranting nutrient safety. The authorities ‘s duty is ( I ) to mandate the regulative demands for HACCP execution ; ( two ) to set up mandated critical bounds when necessary ; ( three ) to set up standards, methods and trying programs when necessary and ( four ) to verify that in single installations HACCP programs are equal in order to guarantee nutrient safety.

Extra authorities activities should be to utilize epidemiological and scientific information to place jeopardies and behavior hazard ratings. The consequences of these hazard ratings can so supply information that can be utilized in bettering HACCP programs ( as was the instance at Ocean Foods where the issues detailed in subdivision 4.9 were high-lighted as necessitating betterment ), back uping research associating to CCPs, implementing critical bounds and monitoring processs and collaborating with interested groups in placing new nutrient safety jeopardies and placing schemes for their control. They should besides promote and take part in educational programmes that promote the usage of HACCP, and cooperate with industry in the development of generic HACCP plans that can be widely applied. In the research worker ‘s experience, these generic HACCP programs are of value ; where they were available, they were implemented at Ocean Foods with comparative easiness. Further attempt now needs to be invested in the widening the scope of these generic HACCP plans that are available.

In footings of industry duties, the industry should be able to develop, implement and keep a preventive QMS, and an HACCP system to place any bing jeopardies, with each installation organizing squad that is responsible for the QMS and HACCP plans in that installation.

As an illustration of the execution of a governmental function, Hanak et Al. ( 2002 ) mentioned that the authorities in the UK appeared to play a important function in developing policy, advancing statute law, and implementing EU statute law. That function lay chiefly in the Ministry of Agriculture, Fisheries and Food ( MAFF ), the Food Standards Agency ( FSA ) and the Department of Health ( DoH ), along with the Scottish, Welsh and Northern Ireland Offices. In recent old ages, EU organic structures such as the European Food Safety Authority ( EFSA ) have had an increasing influence.

Some facets that the UK and European authorities can back up, harmonizing to Hanak et Al. ( 2002 ) and Jill et Al. ( 1999 ), are choice control programmes, preparation, research and the function of adviser, every bit good as logistical, supports. Billy ( 2002 ) besides adds that industry and authorities have a really of import function to play in the execution of nutrient criterions, by puting criterions for nutrient safety and other consumer protection concerns.

Harmonizing to Billy ( 2002 ) and Suwanrangsi ( 2000 ), although many nutrient companies have first-class HACCP programmes, they need to better their public presentation in carry oning jeopardy analyses, reevaluating their programs, and formalizing the steps they adopt in turn toing those jeopardies because there are many spreads and lacks in HACCP execution. This is something that Ocean Foods will necessitate to bear in head for the hereafter ; they can non allow themselves go self-satisfied, even once they have well-executed HACCP programmes steadfastly in topographic point. Therefore, is of import to put resources in placing important countries where betterments may be needed, such as in hazard direction, substructure and resources, communicating, preparation and instruction and workplace environment.

The duty of the authorities inspectors is to guarantee that the HACCP programme used by the nutrient processor is decently designed and decently implemented. In this regard, appraisal of the HACCP programme can be done in the undermentioned two stairss.

1. An appraisal of the HACCP manual which is fundamentally a papers reappraisal.

2. An on-site confirmation to set up whether the sanctioned HACCP manual is decently being implemented.

Sing the industry function as antecedently mentioned, several states are working the possibility of denationalization of elements of hygiene review ( particularly in the meat, domestic fowl and seafood sectors ) and this requires different statute law and substructure as compared with traditional programmes.

Traditionally, the industry has had the primary duty for GMP-based procedure control, and now it has the primary duty for HACCP-based procedure control as noted by Lee & A ; Hathaway ( 1999 ). Furthermore, harmonizing to Motarjemi and Mortimore ( 2005 ), there are many steps that the nutrient industry can utilize to pull off nutrient safety in a more efficient mode and reassure public assurance in the nutrient supply. Such steps include ordinances and policies, counsel on jeopardies, hazard communicating and instruction, incidents and crisis direction.

Industry needs to revisit its attack to preparation and to recognize that there are companies and employees at assorted degrees of adulthood and experience with regard to the execution of HACCP-based procedure control, who will necessitate different degrees of preparation, and that different types of company ( e.g. SMEs ) will confront different jobs. Industry/trade associations should supply relevant proficient preparation with consideration given to the degree of instruction, civilization and linguistic communication of the SME directors and staff, backed up with the handiness of appropriate, current scientific support. It is besides of import that they provide accessible, sector-specific generic counsel, such as industry ushers and generic HACCP programs.

They besides need to guarantee that betterments are made at the start of the nutrient concatenation, at primary production degrees, as it may be that excessively small attending has been focused in this country. As Baines et Al. ( 2004 ) observed, there are important wellness hazards centred around primary production, and even grounds of multiple nutrient safety interruption downs, yet there is small grounds that HACCP is being adequately applied to it. The decision must be that although there has been considerable in the last few old ages, much remains to be done.


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