The Aviation Industry
ContentCriteria Page
3.1 100 Old ages of Sri Lankan Aviation History T3 4
3.1a Difference and Effectiveness between Technological and M2 5
Interpersonal Expectations
3.1b Constitution of SOP with respect to client demands to M2 5, 6
run into client outlooks
3.1c Guest QuestionnaireD2 6, 7
4.1 The maps and the effectivity of ICAO and other ICAO
conventionsT4 7, 8, 9
4.1a Exploring ICAO SARPS and the agencies by which they are introduced M3 9, 10
to the Aviation Industry
4.1b Annex 2 regulations of the airD3 10, 11
3.1 100 Old ages of Sri Lankan Aviation History
1 ) 12.09.1911 – entry of Bleriot aeroplane in Sri Lanka in a boat.
2 ) 25.12.1912 – Bleriot foremost endeavor to wing at the Colombo Race class.
3 ) 07.05.1931 – entry of the first worldwide flight to the Colombo Race class.
4 ) 1934 – Constitution of Colombo winging nine by Sir John Kothalawala.
5 ) 1934 – Decision of the province chamber to do an airport in Ratmalana.
6 ) 28.02.1938 – Formal gap of the Ratmalana aeroplane terminus by Governor Sir Andrew Caldecott.
7 ) March 1946 – Constitution the subdivision of common winging.
8 ) February 1947 – induction of air disposal by Ceylon air power paths with three DC-3 winging machines.
9 ) 10.12.1947 – inaugural flight of Air Ceylon to Madras after name alteration to Ceylon Airways.
10 ) 01.06.1948 – Sri Lanka turned into a portion of ICAO.
11 ) 1960 – Beginning Upali air foremost local air conveyance in Srilanka.
12 ) 15.11.1968 – gap of the Katunayake Airport for planetary flights.
13 ) 04.12.1974 – Martin Air DC-8 air ship bad luck at Seven Virgin slopes at Maskeliya.
14 ) 15.11.1978 – Icelandic aerial shuttle DC-8 bad luck at Kibulapitiya.
15 ) 01.09.1979 – construct of Air Lanka and its inaugural flight to Bangkok.
16 ) 01.04.1998 – Emirates assumed control of Air Lanka by Srilankan authorities.
17 ) 24.01.2001 – Liberation tigers of tamil eelam assaulted to the Katunayake air base powderizing portion of aeroplanes.
18 ) 27.10.2006 – construct of Mihin Lanka.
19 ) 27.11.2009 – Launch the Mattala planetary aeroplane terminal project.
20 ) 16.10.2012 – First air ship arrived at Mattala universal air terminus.
3.1a Difference and Effectiveness between Technological and Interpersonal Expectations
Technological Expectations
Harmonizing to my research and knowledge Technological Expectations in Aviation are the services that clients except from the machines and systems that are provided by the air hose.
E.g. Online fining system, Boarding base on balls machines, Automated Security look intoing systems, Baggage Clearance Machines.
Interpersonal Expectations
Interpersonal Expectations in air power are the services that clients expect from persons or groups of people that work in the air hose or airdrome.
E.g. An overbooked rider may hold been offloaded from a flight but He/she has to be in finish on clip to sit for his/her interview or conference, hence this rider would prefer talking to an single working in the air hose instead than make fulling a study signifier given by an machine-controlled system. This shows the demand of human labour in the air power industry and besides clearly presents the fact that a human is more capable of understanding the state of affairs and supplying speedy aid and agreements than an machine-controlled machine
However clients have both Technological and Interpersonal outlook. And hence a Standard Operation Procedure should be established in order to carry through client outlooks, this may affect both technological N interpersonal aid.
3.1b Constitution of SOP with respect to client demands to run into client outlooks
1. Onboard Safety ( interpersonal client outlook )
The riders onboard expect the air hose crew members to cognize all the safety tips. Therefore the crew members should portion the information sing onboard safety before taking off.
2. Online Ticket Booking ( technological client outlook )
An online engagement system should be created so that clients have the pick of buying their tickets online and holding the ability to take their seats. This system will assist clients to be after their journey more easy and it would be convenient since the client can buy the ticket from place.
3. Particular Assistance ( interpersonal client outlook )
There can be riders on board that are under age, disabled, deaf or blind. Therefore these riders may necessitate particular aid. There has to be a system that will assist the crew members easy place the particular aid riders and their disablements so that the crew members can give speedy feedback.
4. Boarding Pass Machines ( technological client outlook )
There has to be a system than can place riders through a barcode or consecutive figure so that these riders can acquire their embarkation base on balls rapidly. This system will assist minimise degree of waiting lines in the airdrome.
3.1c Guest Questionnaire
1. Name in Full
2. Gender
3. Age group 2-17 yearsabove 18
2. Reach details/Telephone figure
3. Purpose of travel
4. Rate your nutrient in flight on a graduated table
of 1 – 10
5. Make the flight depart on clip?
6. Anything you would add to better our
services
7. How was your experience Flying with us?
8. Did we carry through your outlooks?
9. Did you see any waiting lines?
10. What made you take our Airline?
Thank you for your support and have a pleasant journey.
4.1Thyminehe maps and the effectivity of ICAO and other ICAO conventions
ICAO ( International Civil Aviation Organization ) is a UN specialised bureau that started runing in 1944 after the sign language of the Chicago convention. ICAO’s chief purpose is to convey up planning and development in international air conveyance in order to do it safe and to distribute international civil air power all around the universe.
ICAO besides encourages:
- The humanistic disciplines of aircraft design and operation for peaceable intents
- Development of air passages, airdromes, and air pilotage installations for international civil air power
- To meetneeds of the peoples of the universe for safe, regular, efficient, and economical air conveyance
- Prevention of economic waste caused by unreasonable competition
States encyclopedia references that ICAO “ensure that the rights of undertaking provinces are to the full respected and that every catching province has a just chance to run international air hoses ; avoid favoritism between undertaking provinces ; advance safety of flight in international air pilotage ; and advance by and large the development of all facets of international civil aeronautics”
Safety
This is one of ICAO’s chief aims. ICAO states that:
The organisation is invariably endeavoring, in close coaction with the full air conveyance community, to further better aviation’s successful safety public presentation while keeping a high degree of capacity and efficiency. This is achieved through:
- The development of planetary schemes contained in the Global Aviation Safety Plan and the Global Air Navigation Plan ;
- The development and care of Standards, Recommended Practices and Procedures applicable to international civil air power activities which are contained in 16 Annexs and 4 PANS ( Procedures for Air Navigation Services ) . These criterions are complemented by more than 50 Manuals and Circulars which are supplying counsel on their execution.
- The monitoring of safety tendencies and indexs. ICAO audits the execution of its Standard, Recommended Practices and Procedures through its Universal Safety Oversight Audit Programme. It has besides developed sophisticated tools to collects and analyze a huge array of safety informations which allows to place bing and emerging hazards
- The execution of targeted safety programmes to turn to safety and substructure lacks ; and
- An effectual response to break of the air power system created by natural catastrophes, struggles or other causes.
Environmental protection
As mentioned by ICAO “Environmental protection is a challenge that ICAO takes really seriously” . They have developed a scope of criterions, policies and counsel stuffs in order to cut down the degree of environmental pollution caused by air power.
ICAO’s chief aims in environment protection are to:
- Reduce, minimize or restrict the rate of people affected by the sound of the air trade.
- Reduce, minimize or restrict the impact of air power emanations in local air.
- Reduce, minimize or restrict the impact of air power nursery gas emanations on the planetary clime.
Security
Security is besides a major necessity in air power industry and ICAO’s ultimate end is to distribute civil air power security all around the universe.
1963 Tokyo Convention
This convention is based on offense and other Acts of the Apostless that can take topographic point in an aircraft. This convention came into acceptance on 14ThursdaySeptember 1963 and it joined the force on 4ThursdayDecember 1963.
1970 Hague Convention
This Convention is based on suppression of improper ictus of aircraft. This convention came into acceptance on 16ThursdayDecember 1970 and it joined the forces on 14ThursdayOctober 1971.
1971 Montreal Convention
This convention is similar to the Hague convention but this convention is based on Suppression of Unlawful Acts against the Safety of Civil Aviation. This convention came into acceptance on 23rdSeptember 1971 and it joined the forces on 26ThursdayJanuary 1973.
4.1aResearching ICAO SARPS and the agencies by which they are introduced to the Aviation Industry
SARPs are standard and recommended patterns that ICAO has adopted in order to accomplish highest pattern in all sectors to hold a better civil activation all around the universe.
Skybrary references that harmonizing to ICAO Definition:
Standard
Any specification for physical features, constellation, stuff, public presentation, forces or process, the unvarying application of which is recognised as necessary for the safety or regularity of international air pilotage and to which Contracting States will conform in conformity with the Convention ; in the event of impossibleness of conformity, presentment to the Council is mandatory under Article 38 of the Convention.
Recommended Practice
Any specification for physical features, constellation, stuff, public presentation, forces or process, the unvarying application of which is recognised as desirable in the involvement of safety, regularity or efficiency of international air pilotage, and to which Contracting States should endeavor to conform in conformity with the Convention.
The safety direction country in SARPs helps countered to pull off their air power safety hazards. And the protection proviso helps the proceeding and promotion of a proactive technique to back up safety public presentation.
Thesee are different extensions that describe SARPs.
Annex 1 – Personal Licensing
Annex 2 – Rules of the Air
Annex 3 – Meteorological Service for International Air Navigation
Annex 4 – Aeronautical Charts
Annex 5 – Units of Measurement to be used in Air and Ground Operations
Annex 6 – Operation of Aircraft
Annex 7 – Aircraft Nationality and Registration Marks
Annex 8 – Airworthiness of Aircraft
Annex 9 – Facilitation
Annex 10 – Aeronautical Telecommunications
Annex 11 – Air Traffic Services
Annex 12 – Search and Rescue
Annex 13 – Aircraft Accidents and Investigations 12
Annex 14 – Aerodromes
Annex 15 – Aeronautical Information Services
Annex 16 – Environmental Protection
Annex 17 – Security: Safeguarding International Civil Aviation against Acts of improper
intervention
Annex 18 – The Safe Transportation of Dangerous Goods by Air
Annex 19 – Safety of Management
Annex 2 Rules of the air
Harmonizing to my cognition and research extension 2 are regulations set by ICAO in order to avoid hazards and dangers that that can take topographic point on air. Annex 2 helps minimise accidents and hits on air.
Why regulations of the air are necessary?
Harmonizing to my cognition regulations ordinances such as annex 2 and many other extensions should be put for air power in order to make certain expected criterions. And nowadays there are a batch of air conveyance all around the universe and therefore some hubs and counties have high air traffic and are busy. So they need counsel and this is why extensions are introduced and hence helps minimise hits and other danger factors on air.
The pilot are allowed to utilize two types of regulations while on air. They are:
- Ocular flight regulations
- Instrumental flight regulations
These are a few signals that are used on air:
- Distress and urgency signals.
- Signals for usage in the event of interception.
- ocular signals used to warn an unauthorised aircraft winging in, or about to come in a restricted, prohibited or danger country.
- Signals for aerodrome traffic.
- Marshaling signals.
Reference List
Annex 2 2014. . [ ONLINE ] Available at: hypertext transfer protocol: //www.caa.govt.nz/ICAO/Annex_2_Amdt_44_EFOD.pdf. [ Accessed 23 November 2014 ] .
Environmental Protection. 2014. Environmental Protection. [ ONLINE ] Available at: hypertext transfer protocol: //www.icao.int/environmental-protection/Pages/default.aspx. [ Accessed 22 November 2014 ]
1971 Convention for the Suppression of Unlawful Acts Against the Safety of Civil Aviation | Centre for International Law. 2014 [ ONLINE ] Available at: hypertext transfer protocol: //cil.nus.edu.sg/1971/1971-convention-for-the-suppression-of-unlawful-acts-against-the-safety-of-civil-aviation/ . [ Accessed 22 November 2014 ]
1970 Convention for the Suppression of Unlawful Seizure of Aircraft | Centre for International Law. 2014 [ ONLINE ] Available at: hypertext transfer protocol: //cil.nus.edu.sg/1970/1970-convention-for-the-suppression-of-unlawful-seizure-of-aircraft/ . [ Accessed 22 November 2014 ]
Hundred Old ages of air power in Sri Lanka – A centennial sky, Elmo Jayawardena [ book ]
Purposes – The International Civil Aviation Organization ( ICAO ) – growing. 2014 [ ONLINE ] Available at: hypertext transfer protocol: //www.nationsencyclopedia.com/United-Nations-Related-Agencies/The-International-Civil-Aviation-Organization-ICAO-PURPOSES.html. [ Accessed 23 November 2014 ]
Safety. 2014. Safety. [ ONLINE ] Available at: hypertext transfer protocol: //www.icao.int/safety/Pages/default.aspx. [ Accessed 22 November 2014 ]
Security and Facilitation. 2014. Security and Facilitation. [ ONLINE ] Available at: hypertext transfer protocol: //www.icao.int/Security/Pages/default.aspx. [ Accessed 22 November 2014 ]
SKYbrary – Standards and Recommended Practices ( SARPS ) . 2014 [ ONLINE ] Available at: hypertext transfer protocol: //www.skybrary.aero/index.php/Standards_and_Recommended_Practices_ ( SARPS ) . [ Accessed 23 November 2014 ]
Page | 1
