Studi Kasus Kelompok Topik Code Referenesi 1-1 E-commerce The Allure of Myspace MIS 11E, Laudon (Chapter 10) 1-2 CIO Amazon vs. Walmart MIS 12E, Laudon (Chapter 2) 1-3 E-sustness – ERP Symantec’s ERP Turmoil MIS, Laudon 1-4 E-sustness – CRM CRM Help Chase Card Service Manage Customer Calls 1-5 E-sustness – SCM P Tries To Optimize Inventory 2-1 Decision Support System Does CompStat Reduce Crime? MIS, O’Brien (Chapter 10 Supporting Decision Making) 2-2 GROUP DECISION-SUPPORT SYSTEMS C15
PILOTING VALERO WITH REAL-TIME MANAGEMENT MIS, Laudon (Chapter 12 Enhancing Decision Making) 2-3 San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management MIS, O’Brien (Chapter 10 Supporting Decision Making) 2-4 Enterprise Information Portal C16 Valero Energy, Elkay Manufacturing, J, and Overstock. com : The Move Toward Fact- Based Decision Making MIS, O’Brien (Chapter 10 Supporting Decision Making) 2-5 Artificial Intelligence Technologies in Business Cll
Kimberly-Clark Corp. Shoping for Virtual Product in Virtual Stores MIS, O’Brien (Chapter 10 Supporting Decision Making) 3-1 Managing Projects C12 JetBlue and WestJet A Tale of two IS Project MIS 1 1 E, Laudon (Chapter 14 Managing Projects) 3-2 Managing Global Systems C13 Nestle Tries for All for one Global Strategy MIS 1 1 E, Laudon (Chapter 15 Managing Global Systems) 3-3 Developing Business/lT Strategies C14 Centene, Flowserve, and Shaw Industries: Relationships, Collaboration, and Project
Success MIS, O’Brien (Chapter 11 Developing Business/lT Strategies) 3-4 Developing Business/lT Solutions JetBlue Airways, WestJet Airlines, and Others: The Difficult Path to Software Upgrades MIS, O’Brien (Chapter 12 Developing Business/lT Solutions) 3-5 PayPal: Going Global All Languages at a Time 3-6 Enterprise and Global Management of Information Technology Reinventing IT at BP MIS, O’Brien (Chapter 14 Enterprise and Global Management of Information Technology)
