Understanding Information Systems And Digital Workplace Technologies Essay

The digital workplace is progressively going more of import for organisations, as new and improved information systems and engineerings revolutionize the manner in which concern work and are able to set about the maps. The usage and execution of these systems nevertheless is based on interplay between the assorted technological, formal and societal dimensions between the engineerings and the users of the systems which continues to act upon the consumption of these systems. This essay examines the manner in which the different societal issues such as opposition to alter. Power and political relations in the organisation are critical for the success of the new systems.

However, the execution of new engineerings is besides influenced by the ability of the organisation to understand its demands, and the manner in which new engineerings such as Social Media can be used to develop new systems and ways of guaranting that the organisation can develop and prolong a competitory advantage. Increasingly, information systems are non merely of import for developing the scheme of the organisation, but besides cardinal to the manner in which online services are provided to the client. This essay uses the Semiotic Ladder Model suggested by Stamper to understand and gestate these issues. One of the chief decisions of this work is that the digital workplace is going cardinal to the manner in which the organisation can utilize information systems to derive a competitory advantage, and combative inventions are needed to guarantee that this advantage can be sustained over a long period.

We will write a custom essay sample on
Understanding Information Systems And Digital Workplace Technologies Essay
or any similar topic only for you
Order now


Digital Workplace

The digital workplace can be defined as an apparatus agreement which uses information systems and engineerings to pull off its internal and external activities ( Cooke and Greenwood, 2008, Bouchet, 2009 ) . The importance of the organisation to pull off its information through the usage of local systems and intranets allows the organisation to pull off the information in a robust mode, where the demands of the organisation can be fulfilled through the usage of information systems ( Allen, 2003, Chang and Wang, 2007, Avgerou, 2001 ) . The digital workplace nevertheless is non merely about the usage of engineerings, but besides depends on the ability of the organisation to react to the challenges which they face due to new engineerings which are a combination of human and societal positions ( Walsham, 1993 ). One of the chief challenges which organisations face is the version of the employees to the new systems. This version is influenced by the ability of the organisation to alter harmonizing to the alterations in the power constructions of the organisation and its context ( Baptista, 2009 ) , and the manner in which the different employees are affected by the consumption of new engineerings within the organisation ( Bouchet, 2009, Yoo et al. , 2010 ).

Technical Dimensions

One of the chief issues which have been identified in the literature is the proficient dimensions of new system execution in the organisation. The proficient dimensions are the physical universe such as the IT platform within which the organisation is able to keep and implement the new systems. However, the proficient systems are besides based on the interplay between the societal and cultural facets of the organisation, as the pick of the most appropriate engineerings is besides frequently based on the civilization and the political relations of the executives within the organisation ( Baptista, 2009 ) , and is frequently non merely associated with the pick of engineering ( Cordella and Iannacci, 2010, Yoo et al. , 2010, Mayer, 2011 ) . Ron Stamper in his semiologies ladder theoretical account topographic points this as the physical universe, where the engineerings and criterions are set. However, even at this degree, the analysis of the usage of engineerings by the organisation is hard to asses without the civilization of the organisations taken into consideration.

The civilization of the organisation defines the digital endeavor as the societal factors straight influence the consumption of engineerings. An illustration of this is the manner in which some organisations go for systems such as Windows based environment, and while others choose Open platforms based on Linux. Although some may specify this as a strictly proficient pick, nevertheless the civilization and positions of the organisational histrions are cardinal to the pick of proficient systems and criterions ( McAfee, 2006 ) which are chosen by any given organisation ( Davenport, 2008, Briggs et al. , 2010 ) .

Informal Dimension

On an informal degree, the organisations need to be able to specify their demands and demands in a manner where the new system can develop and heighten the working of the organisation, particularly with the usage of engineerings such as the intranet ( Martini et al. , 2009, Newell et al. , 2001 ) . These could be based on better intranet system ( Clarke and Preece, 2005 ) , which is able to non merely hold a clear degree of duties but can besides be defined and used by employees ( Martini et al. , 2009 ) , and can guarantee that the organisation and it employees have a clear apprehension of their demands during the alteration procedure ( Avgerou, 2001, Badham, 1995 ) . One of factor which is of importance in the informal dimension is the effects of organisational alteration on the system, and the manner in which the new systems are used and understood. One of the chief issue for most of the organisation utilizing new systems is the continued opposition to alter that they face because the employees are non used to the new working agreements being forced on them ( Newell et al., 2001 ).

However, one of the chief issue for the organisations is that they need to guarantee that the employees are able to utilize the systems for the betterments in their effectivity, and can introduce new ways of presenting the services to the clients ( Avgerou, 2001, Broadbent et al. , 1999 ). However, where the organisational alteration can convey in new troubles for the organisation, it can frequently take to resistance to alter from the employees, and besides guarantee that the alteration can be implemented and can convey a positive impact on the demands of the clients ( Dennis et al. , 2003, Naranjo-Gil and Hartmann, 2007 ).

Social Dimension

The societal dimension is possibly one of the most of import factors which can act upon the alterations in the organisations, which can hold a permanent impact on the success of the digital workplace. The alterations in the civilization of the organisation frequently means that the organisation faces troubles during the alteration procedure ( McAfee, 2006 ). However, new ways of commutating in the organisation, including the usage of societal media are progressively going ways through which the communications can be improved. Social media has been used by the directors to guarantee that the communicating between the clients and the company is both downward and upward, which changes the manner in which client ailments are handled, and the manner in which the clients can pass on with the company ( Ravenscroft et al. , 2012 ).

The importance of societal media is besides of import as it enables the organisation to alter its construction, and to guarantee that the flexibleness of the organisation to convey in alteration harmonizing to the demands of the organisation is put into pattern in relation to the demands of the clients. The altering demands of the clients, and the traditional inability of the client to understand the altering kineticss of the on-line environment ever means that organisations can take to the long term alterations in the efficiency of the organisation.

Another construct in the Semiotic Ladder is the Human Information Function. The development of new systems in the modern organisation is frequently based on the beliefs and outlook of the employees. The execution of the information systems are based on a negotiated procedure between the different parts of the organisation, and therefore it can non be randomly implemented without the consent of the different stakeholders. Organizations, in order to be successful demand to guarantee that they are able to understand the demands and civilization of the clients in order to guarantee that the different clients and their demands are understood ( Akmanligil and Palvia, 2004, Carayon, 2006, Clarke and Preece, 2005, Maenpaa et al., 2009, Wainwright and Waring, 2004 ).

The ability of the organisation to guarantee that new systems can be implemented to make a competitory advantage nevertheless is non merely based on the client demands but besides on the manner that it is able to incorporate its supply concatenation. The supply concatenation includes the logistics and the providers of the organisation, which all must be able to utilize systems to incorporate their activities. This would guarantee that the organisation able to develop new and more efficient concerns procedures, which can enable the organisation to salvage on its costs, which can so be transferred to their clients. This non merely ensures that the fight of the company is maintained through new engineerings being used to develop and keep on-line systems which can guarantee that clients can be attracted at all times ( Clarke and Preece, 2005, Maenpaa et al., 2009, Wainwright and Waring, 2004 ).

Future of Workplace Technology

The workplace engineerings will go on to go more sophisticated and incorporate, leting new signifiers of organisation and direction to look. One of the chief issues for future organisations would be the manner in which the organisation of future would automatize more and more map, guaranting that the mistakes created by the human histrions in the organisations would be reduced, in order to guarantee that the efficaciousness of the organisation can be improved ( Akmanligil and Palvia, 2004, Carayon, 2006 ). The function of societal media is increasing the interaction between the client and the company, taking to betterments in the end product of the organisation.

Another featured way of the house would be a more thin organisational construction, where the organisation would non be location dependent, but will progressively be based across geographical locations where best possible service and lowest costs are available. This would guarantee that the organisation is able to utilize the online environments for their benefit, in order to pull the clients based on their service quality. Teleporting and working from place through the affiliated nature of on-line systems would besides be used to guarantee that the costs of the organisations can be kept to a lower limit. This would non merely let the organisation to salvage the clip for its employees, but besides guarantee that the clients are able to acquire the best possible service ( Diez and McIntosh, 2009, Gable, 2010 ).

The chief accomplishments which would be needed by employees would be the ability to accommodate and alter, as the engineerings displacement and alteration quickly. This would be one of the chief accomplishments of the employees of the organisation as the altering work forms and modus operandis based on new engineerings require to run the different systems. The alterations in the work forms are besides some of the of import elements of the organisation, and the ability of directors to redesign their organisation harmonizing to new ways of managing and bettering their effectivity are needed in order to guarantee the success of their operations ( Kukar-Kinney and Close, 2010, Newkirk et al. , 2003 ) . Other accomplishments such as the ability to cover with engineering and societal media as portion of their day-to-day modus operandis is besides needed in order to guarantee that the organisation is successful in engineering direction ( Olson et al. , 2010, Thong et al. , 2000 ) .


A figure of decisions can be drawn from this research. The usage of information engineerings and systems is merely increasing, which increases the importance of the manner in which new engineerings are managed. Those organisations which want to make and prolong a competitory advantage through the usage of new systems need to guarantee that they can deduce and present the different systems harmonizing to the demands of their clients, and hence can present on the different new productiveness additions.

The usage of information systems advanced can enable the organisation to utilize the information to make new merchandises and services ; nevertheless uninterrupted alteration and version is needed in order to guarantee that the organisation is ever in front of the competition. The societal and cultural factors besides need to be taken into history as portion of the development of the different systems, as any opposition to alter can frequently intend that the organisation in unable to derive the competitory border which is enabled by the organisation.


Hi there, would you like to get such a paper? How about receiving a customized one? Check it out